Sure Petcare SureFlap Microchip Cat Flap Connect with Sure Petcare Hub, DualScan Technology, RFID Collar Tags and Microchip Compatible, Mobile App Control, 4 x AA Batteries Required, Not Included

I’d read a few negative reviews about connection etc but I can’t fault this product.Was very simple to set up the cat flap and the hub.The timer is brilliant and you can override with the app to lock / open early. We even have the cat sitter the app so she can use it too to check the cats are in! I wish it made an unlock noise to tell my cats it’s open though as they are still not getting it after 3 weeks 🤣 so still wake me up.My only negative on the cat flap is that the main screws go in from outside but we have siliconed it on too.

This has been installed a couple of weeks now and it has been well worth the money.I decided to fully install it myself and just about managed with hand tools on a UPVC door, so if you aren't at all handy then you would best be hiring someone to do that for you.Setting it up with the wifi hub was straight forward but just so you are aware the hub is connected via lan cable to your router at all times so make sure you have enough ports on your router.We have our hub by the front door and the cat flap is in the back door and there's a wall and a couple of meters between them and we haven't had any connection problems.Setting up the cat's microchip was easy and posed no problems.Our cat wouldn't use the cat flap at first which is what we expected so it took a lot of coercion (treats/food) and nudging but he got there quicker than we thought he would because he is so used to us being his doormen and would just sit by a door and window and meow until we let him in but we didn't cave in as we showed him that the only way in and out is through the cat flap which meant that if he wasn't going to use it we would go outside and coerce him to use it and the same for if he wanted to leave the house. This has now meant that he has learned that he can get in and out using the cat flap on his own so now I'm not having to get up at silly o'clock to let him out. He is a stubborn cat and still after 2 weeks comes to the front door and windows but if we ignore him we'll here him clambering through the cat flap followed by a meow on the app.My only criticisms with the cat flap so far is the very slight delay in the flap opening and how strong the magnet/resistance is which means that there is a few Harry has looked out of the cat flaps before he finally goes through and on occasion it takes 2 attempts for him to go through which shows on the app as him exiting twice at the same time, so if you don't have a particularly strong cat be aware.In regards to the app it is great because you can control the cat flap functions ie in only/out only and the curfew which is why we initially purchased this cat flap. Because we have been letting our cat use the cat flap carte blanche so that he gets used to it we haven't used the curfew feature yet but will start slowly introducing it soon (hopefully it doesn't confuse him) but to be honest I'm not sure if we will need to use it at the moment because the app shows that now that he is pretty much used to it he is in during the night and doesn't go out til about 3:30am which we are ok with at the moment. The app has been great as well for these first few weeks because we have been able to see our cat's progress and we know he has been using the cat flap whereas with a traditional one we wouldn't have known that he was using it as much.The app is great because we can see how much time he spends outside and the times he goes out and comes back in and in the app as well if your cat does manage to go out/in through a door or window you can change it yourself in the app so it doesn't wreck your stats too much. And now that he is used to it we have started seeing patterns so when it comes to setting up the curfew functions we can bare them in mind.The app and cat flap function perfectly fine and the only thing that I can see at the moment that need adding is the function to change the notification sound with in the app so that it can vibrate or play a different sound other than a cat meowing.I highly recommend this product as it functions perfectly fine for my purposes and I can now get a full nights sleep.

Has massively helped calm my fluffy boy down as he no longer feels threatened by the bully cats that were coming in the house everyday with door open . My only criticism is that for the price i wish I had the flap with the intruder mode and digital display , as if a cat is at the flap and your cat is near it it will open and the intruder can come in but not get out , hence only 4 stars , I did not realise this was the basic flap , If an intruder is persistent then this is a problem . Easy set up and after propping the flap open for a whole morning to build confidence he got it when I closed it . I do now however have a live rat loose in the kitchen as he is the ultimate hunter !

I fitted this flap in to our 16" thick external utility room wall along with 5x tunnel extenders in April 2019. If you know what you're doing it's quite easy, but can take a long time . Our hub is placed about 10m from the flap so I was worried there would be communication issues but to my surprise it worked fine. To make things even more confusing for our cat I also added another basic cat-flap in to our internal kitchen door so he would be able to get in to the room where the SureFlap is. The process of teaching him was painful using treats etc and holding the doors open with tape, plus he had to learn how to get through 2 cat flaps :)By the end of June 2019 he was able to get out by himself. However, despite trying everything we could think of he just wouldn't come back in through the SureFlap. He didn't even attempt to try it. Then at the very beginning of November 2019 he was out in heavy rain at night. He magically appeared in our bedroom and every day since he has used the door more and more.So what do we think of the SureFlap? Well, you have to look at it as 3 products; The SureFlap, the Hub and the phone app.The SureFlap:- This is a well made piece of kit and used with the extenders is fantastic in external walls. We clean the door and tunnel every 2 weeks to make sure it's working and clean.The Hub:- This simply allows communication between the SureFlap and your Sure Petcare account. We were surprised by the range of this. Bear in mind you have to plug it in to your router or network switch. It does not use wifi (something the manufacturers need to provide). The HUB has lit up ears which mean different things depending on their colour and frequency of flashing. We've had to switch the hub on/off 2-3 times since we've had it.The App:- The phone app is brilliant and now our cat goes in/out by himself. You can see if/when your cat is in/out, graphs etc. You can also check the status of the SureFlap such as battery and signal from hub to SureFlap.Summary...Other than rebooting the hub a couple of times when we got flashing red lights, we've had no issues at all. We were concerned that the SureFlap wouldn't pick up our cat's microchip and I did ask our vet if we might get problems. The vet simply said as long as the chip has been placed in the correct location at the back of the neck between the shoulder blades there should be no issue. We also trust it enough to go away for a few days and our neighbour simply puts down food/water. If you're cat doesn't use the flap either in and/or out, be patient. Keep opening the flap for them. Cats are weird :)