trackball won't open files

Technically this doesn't qualify as a question, but I guess you're basically asking how to resolve this issue you're having. Although I didn't notice that issue with mine, I did notice a huge lack of precision with this product. I also noticed it wasn't optical, but used old-school X and Y rollers to move the cursor, which eventually get dirty causing a loss of precision. Since I had purchased it with gaming in mind, and couldn't tolerate this precision issue, I junked it and went with a competing product. Because this issue took a while to reveal itself, by the time I realized it wasn't going to work, it was too late to send it back for a refund.

What are the dimensions of the mouse, HxWxL

3x6.5x7 Great item....when the first one wore out we got another !!

Is it possible to purchase replaceable balls?

I have never tried that. We have purchased 3 or 4 throughout the years but the unit can definitely withstand a beating!! we now use a touch screen PC.

Got trackball today-works fine on pc but on mac pro can't open directories or files by clicking or double clicking either button-why?

Hello We found a possible issue using a USB hub. We recommend connecting to the Mac directly and restarting the computer. We also recommend updating the Mac OS to a higher level such as 10.13.4 (High Serria) or Mojave 10.14

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🖱️ Elevate your workspace with the Bigtrack 2.0 — where precision meets style!

ADAPTIVE ACCESSIBILITY - Supports one or two-switch operation for versatile user needs
PLUG PLAY SIMPLICITY - USB connection ensures instant setup—no drivers needed
SEAMLESS COMPATIBILITY - Works flawlessly with Windows, OS X, Android, and most devices
CUSTOMIZABLE COLOR FEEDBACK - Side buttons toggle colors for personalized style and quick status cues
PRECISION AT YOUR FINGERTIPS - Large 3-inch trackball for effortless, accurate control

The Bigtrack 2.0 is a large 3-inch USB trackball mouse designed for professional and adaptive use. Compatible across Windows, OS X, and Android, it features dual-color side buttons and supports one or two-switch operation, delivering precise control and customizable feedback in a plug-and-play format.

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