CILI Lumbar Support Pillow for Office Chair, Heated Back Support Pillow with Vibration, Back Massager for Chair, Back Rest Cushion Pillow for Desk Chair Sofa, Gifts for Mom Dad Women Men

I’ve had this lumbar support massager for a couple weeks now and I love it! It works very well, helping to provide support to my lower back but is also very comfortable and not too hard or stiff. It has several different options for both vibration mode; one is more of a pulsing, one is a wave so a gradual increase and decrease, one is a faster off and on vibration. There are also three different options for heating and on the highest setting it provides a very soothing heat to my injured lower back which is helpful. There’s also a timer with three different settings which is nice, as some of these have built in 10 minute maximums. This lumbar pillow is just the right size and has been helpful for me while on my couch relaxing and has been improving my pain in my lower back. I’d definitely recommend this massager if you have lower back issues!

I had previously bought an office chair that wasn't great for my back. After an hour or so of sitting in it, my lower back would start to hurt, so much that it was hard to get out of. I was happy to try this product in hopes that it would help and I wouldn't have to buy a new and more expensive office chair. This product really works as far as giving lower back support. I'm able to stay in the chair much longer and it improves my posture. There's heat and three modes of vibration. I'm usually at my desk a few hours at a time and with this I'm able to work comfortably. It's really a game changer and worth purchasing for the price.

This is a nice pillow but it is way smaller than I expected

The CILI lumbar support pillow is made of good quality memory foam, which is soft enough when you feel it but also hard enough to support your lower back. It definitely helps a lot with back posture for people like me who are sitting for long periods. I like that it works both in my office chair and in the car (no heating or vibration in the car though, just a lumbar pillow). It’s also easy to use — just strap it on and you’re good to go.When it is plugged in in my office, the combination of vibration and the heating s works a magic in reducing my pain in the lower back since the heating keeps my back warm and the vibration helps the blood circulation. I like the prolonged heating for as long as four hours in a cold day- almost spans the whole chilly morning. You can choose to heat for 2 hours, 1 hour or zero hour though.The design looks nice and professional, and the shape fits my lower back as well as I hoped.Overall, a solid lumbar support if not plugged in, and the extra function of heating plus vibration to boost your muscle when plugged in.

I returned this item because I didn't realize you had to plug it in.

After the first pillow stopped heating after a few months I ordered another one. This one stopped heating after a few months also. So I filed a claim under their 1 year warranty. Received an email from Leah saying so sorry to hear that the pillow stopped working and to send the pillow back (I pay the postage). She said, then send her an email with the tracking number and when she receives the pillow she will send a replacement. I did that. After a couple of weeks I sent Leah another email with a photo of the tracking receipt showing that the package was delivered and asked her when was she going to send the replacement pillow. No response.After another week I tried one more time. Again, with a photo of the tracking record, I asked her to please make this right before I leave a review on Amazon. Totally ghosted. So, here’s your review Leah. Great job for your underhanded company! Amazon customers—my pillows stopped working. They asked me to PAY to have the pillow sent back for their non-existent warranty.

Love it, it helps my lower back with the massage and the heat, i used every day

I bought this product for my desk chair. Over the past two months, I've had severe lower back pain, and I'm going to PT to fix it. I figured I'd fix my desk chair, as I've been using a couch cushion and a cheap Rite-Aid heating pad while sitting in it.I thought, "Both a back support and a heating pad in one!?!? Let me have it!"The heating element in this pillow is awful. There are two settings; I've only used the highest setting, and I can barely feel that. My Rite Aid heating pad outperforms this one.Secondly, the cushion is just not comfortable. It's quite unfortunate, as I was hoping it would be the combo pillow I was looking for. Sadly, it is not.