I’ve had the pillow for 1 week now and it still smells. Not a normal smell, is this common with this pillow ?

I have just received this pillow and the smell is really horrible, it have now washed the cover, the pillow out in my back garden trying to get rid of the smell for the last 24 hours and its still shocking, not possible to use this pillow with a really horrible smell. not at all pleased with this pillow and would not recommend

How do I wash this, my cat was sick on it and the page says not machine washable?

Check if your local laundrette have any machines that will take 15lb loads. If not it was recommended to me to hand wash in the bath and line dry it.

Could I use my normal duvet cover on this

It is very heavy and I don’t think a cover would stay in the right place. You would be adjusting it all the time.

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🛏️ Elevate your sleep game with cool, clean, and customized comfort!

STAY COOL ALL NIGHT - Gel-infused memory foam disperses heat and regulates temperature, so you never wake up sweaty.
CLEAN FRESH EVERY NIGHT - Removable, machine-washable cover with ultra-soft 3D pattern ensures lasting freshness and durability.
BREATHE EASY SLEEP BETTER - Innovative ventilated design and breathable Tencel-microfiber cover keep airflow optimal for uninterrupted rest.
TAILORED NECK SPINE SUPPORT - Ergonomically crafted to support side, back, and stomach sleepers, reducing neck and shoulder strain.
CERTIFIED SAFE HYPOALLERGENIC - OEKO-TEX STANDARD 100 and CertiPUR-US certified, free from harmful chemicals and allergens for peace of mind.

The BedStory Memory Foam Pillow (60x40x13 cm) features gel-infused memory foam that cools and supports your neck and shoulders, a ventilated design with a breathable Tencel-microfiber cover, and a removable washable cover for hygiene. Certified OEKO-TEX STANDARD 100 and CertiPUR-US, it’s hypoallergenic and free from harmful chemicals, making it ideal for side, back, and stomach sleepers seeking premium neck support and lasting comfort.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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€ 136.85

Duties & taxes incl.

Greecestore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Product Dimensions	60 x 40 x 13 cm; 1.46 kg
Item thickness	13 Centimetres
Fabric Type	Polyester
Fill material	Memory Foam
Care instructions	Machine Wash
Number of pieces	1
Batteries required	No
Item weight	1.46 Kilograms

BedStory Memory Foam Pillow, Neck Pillows for Sleeping, Bed Pillow for Neck Support - Side Back Stomach Sleepers, Removable Washable Cover & Ventilated Design (40X60X13CM)OEKO-TEX STANDARD 100

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