Cooks ProfessionalElectric Instant Hot Water Dispenser | 2.5L Energy Efficient Boiling Kettle | Kitchen Dispensers for One Cup Hot Drinks and Tea Making | Boiler Kettles | (Black/Silver)

Our beloved kettle was giving up and as my husband loves to overfill it we decided to try this. After reading all the reviews of various types we decided it looked just what we wanted. It is easy to use, I quite like being able to decide when to stop filling my variety of mugs and cups. The water temperature is perfect and it delivers exactly what is required, looks smart, not too big and I love the easy to fill tank. We’ve only had it less than a week but hopefully it continues to have a long life.

We have had this for many months now. We got it when our kettles kept breaking.We liked the fact that it saves energy as it only boils what you use. It's very handy to be able to dispense boiled water instantly. For our hot drinks throughout the day it's very good.... we work from home and it's really quick and easy to get a drink.The cons are, the water is not 100°c ..... it's prob 90 at best (although I haven't tested) once it's in your cup. For coffee this is fine..... for tea it's not quite perfect.....the teabag doesn't really start brewing unless it's moved around with a spoon. It still makes a good cuppa though, but I'd recommend warming the cup first with a bit of the hot water swirled around and discarded.Refilling is super easy. We use a jug, but you can lift the tank off. We just find it easier to leave it in situ.Now, we are a family of 6 and when it comes to filling a saucepan for boiling rice or pasta this is not quite so good. It can be done, but the trickle is pretty slow. As you can imagine it's boiling it as it goes so a large saucepan takes a long time to fill, and also the tank often needs topping up part way through. So we keep an old kettle in the cupboard and use that for when we need large amounts of boiled water.I use the dispenser for smaller cooking needs such as making gravy, boiling smaller amounts of veg etc.The stand easily comes off and goes on again for if you have to fit something taller or wider under the nozzle.WARNING! DO NOT start it dispensing and then walk off to do another job. You WILL forget about the hot water until it's too late! Trust me, I know. Even though I read the reviews warning about this.It does not automatically shut off, so you have to switch it off yourself. This is actually a good thing, but not if you walk off and forget 🤣So, over all we like our dispenser and have had no problems with it so far.

The water does flow a lot slower than previous items from other companies, but this is not an issue as only doing one cup most of the time.

I received my one cup hot water dispenser very quickly. And was very impressed. It is very stylish and very easy to use . The water comes out very hot. A little slow filling up the cup , but otherwise very good very easy to fill . So very pleased and would highly recommend

So easy to use and keep clean saves boiling a kettle, you get exactly the right amount of water

We purchased this item 18 months ago and the water boiler started leaking, upon further investigation we noticed water within the internal workings of the water boiler, we contacted Cooks Professional who offered no assistance in resolving this. I consider an electrical item to have developed a fault where water is found where it should not to be a dangerous item and would not recommend this product, I'm afraid after 18 months the item has ended up having to be trashed, very disappointing for the £80 purchase price and very disappointing customer service from Cooks Professional.

After our Breville water dispenser packed up and at the same time having our kitchen redone, we decided to to with this as was white, looked nice and had the option of continuous water as opposed to one cup like the Breville. Water is hot and great for drinks and capacity is suitable for our family (of 6). However, the water flow and splashing is doing my head in!!!!!! Every drink is splashed on the back board and surrounding surfaces (we have white work surfaces so it really shows up), i am forever cleaning the ridged back splash with a nail brush to remove staining and wiping round after every drink (teenagers seem to be blind to this!). The other issue is despite regularly descaling as per the instructions, the water almost builds up and times and then spits out aggressively, thus slopping the contents of your drink but more worryingly, scalding you if you are standing close. I have caught my hand multiple times- this is something i have shrugged off with the odd swear word (!) But for an elderly person or child, could be more of a worry. So in short, it works but for the price i expected better and having only had 7 months, am disappointed to have to be looking at something different.

The hot water kettle is very good, but could do with the water container on the side for easier filling. Otherwise we found it economical and easy to use. Also the water is lovely and hot.