I bought two different masks and now they say it will make my hair fall out. I haven’t received them yet. Is this true?????

Wow, I haven't had that experience. I have the masque and the conditioner and it works wonderfully. I've not experienced any kind hair loss whatsoever and I see a difference in the strength of my hair since going permed to natural.

Can you leave this on overnight or for 1 hour?

Hello Princess, how are you? This repairing mask can be used however you like, as the effect occurs within 5-7 minutes. There are no problems if you want to leave it on for longer, but it is not advisable to sleep with the product on. After application, wait a minimum of 5-7 minutes and rinse. Then you will notice how wonderful your hair will look!

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💆‍♀️ Restore, Nourish, and Flaunt Your Best Hair Yet!

COLOR SAFE GENTLE - Paraben-free and sodium chloride-free to protect your vibrant color and scalp health.
KERATIN POWERED REPAIR - Strengthen and restore damaged, color-treated hair with professional-grade keratin.
INTENSE HYDRATION FOR DRY HAIR - Revive your strands with a surge of moisture that lasts all day.
ITALIAN FORMULATION EXCELLENCE - Crafted in Italy, blending science and nature for salon-quality results at home.
BOTANICAL NUTRIENT RICH FORMULA - Infused with argan oil and plant-based nutrients for natural shine and softness.

Bio PureOils Keratin Moisture Restore Hair Masque is a paraben-free, color-safe treatment formulated in Italy to deeply hydrate, repair, and nourish dry, color-treated hair. Enriched with keratin and argan oil, it strengthens damaged strands while preserving vibrant color and scalp health.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.