Just got this new. The extractor is stuck very tight. It will ultimately turn, but with a loud banging/clunking sound. Lemon?

Hello Beau Gildersleeve,The situation you're describing could be a couple of situations. The basket could be out of line. Maybe it got bumped out of place in shipping. If the basket spins but clunks, it usually means the basket is out of line. This can easily be fixed.Secondly, the gears might be out of line. If the basket won't spin or spins hard, this usually means the gears are out of line. This can be fixed as well.Lastly, the extractor might be damaged or defective. To better determine the situation, I'd like to know a bit more. I look forward to your reply.Sincerely,Taylor W.VIVO

Where are the reviews for this item? Many of these I'm reading are for the extractor with motor and this one is manual.

Most people spend the extra and get the motorized model,l believe that’s why there are so few reviews.

This extractor can get 3 large frames. Can I have the dimension of those kind of frames?

This extractor will hold 9 1/4" (large) frames, 6 1/4" (medium) frames, or 5 1/2" (small) frames.Thank you!

Hi Will it take a 220mm 8-1/2 inch frame? Can you ship to Germany and what would that cost?

Hello John,The honey extractor will take shallow, medium, and deep sized frames. So, yes, it will take the 8.5" frame. We will ship to Germany. I'm unsure what the exact cost will be, but if you go to this link, Amazon provides shipping costs: http://www.amazon.com/gp/help/customer/display.html?nodeId=596194Thank you for your question, and please let me know if you have any further questions.Sincerely,Taylor W.VIVO

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🍯 Spin Your Sweet Success with Every Crank!

MAXIMIZE YOUR HARVEST - Extract large batches efficiently with a spacious 25.2" tall stainless steel drum.
STAY CLEAN ELEVATED - 15.4" clearance from honey gate to floor keeps your workspace tidy and drip-free.
WATCH THE MAGIC UNFOLD - Clear Plexiglas lid lets you monitor the spinning honeycomb in real time—no surprises.
VERSATILE FRAME CAPACITY - Accommodates up to 8 small/medium or 4 large honey frames for flexible processing.
EFFORTLESS HONEY DRAINAGE - Low 0.5" gate opening ensures nearly all your golden honey flows out without tipping.

The VIVO Honey Extractor 8 Frame Rack is a durable, food-grade stainless steel manual honey spinner designed for efficient extraction. It features a large 25.2" tall drum, holds up to 8 small/medium or 4 large frames, and includes a transparent lid for easy monitoring. Elevated 15.4" from the floor with a low honey gate for clean, hassle-free honey collection.

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