It's the Way You Say It: Becoming Articulate, Well-Spoken, and Clear Paperback – March 4, 2013

Encouraging, challenging, practical, insightful. See people and life with a new perspective

I am so lucky to come across this book. I used to be a person that stayed along in any kind of events; I didn’t know how to start conversation, and didn’t know what to expect from a smalltalk, which I didn’t even know was called “smalltalk.”This book is full of concrete case studies on communication. I learned how to get the ball rolling on start, how to proceed with a bridge and get meaningful conversation going.This has changed my lifestyle too. I find I become outgoing. I am willing to talk to anyone whom I think he/she is willing to have a quick smalltalk at anywhere, and yes, of course, just like any smalltalk, with a reasonable expectation of the depth of topics.Strongly recommended.

Not what i was looking for but im sure the book helps those who need it

Life changing! As a member of senior management I am always looking for ways to improve my leadership style. I believe I am taking a holistic approach by venturing out beyond just the typical leadership literature. I have read several books including Peter Drucker, Robert Green, Malcolm Gladwell, Dale Carnegie, John Maxwel, Kerry Patterson and others new and classical. Although the works of all these great authors continue to refine my perspective, two books had the greatest impact on my life. Dale Carnegies "How to win friends and influence people" and Dr. Carol Flemings "It's the way you say it".Not everything in this book was for me, I don't stutter, I already have good posture and I'm not shy, but what I thought didn't apply to me made me aware that it is an issue for other people and helped me develop a sense of compassion and understanding that makes me more aware in my interactions.In my quest for the latest in advanced leadership strategy and communication Dr. Flemings book shifted my focus to the fundamentals. With all the research and technology available it's easy to get away from attention to detail in basic human interaction. I have always believed that strong fundamentals are the basis for mastery in any skill. I highly recommend this book.

This is a good book, however, you could benefit much more by joining a group like I did called Toastmasters GirlTalk on Facebook to practice speaking in front of others. You are timed and noted of any pauses or "umms" or "okays". This book is good because I did address a lot of things like speaking too fast, going off subject and "umms."However, I was able to address it in my speaking by doing it publicly several times till I got it right and that makes a big difference as well.

I was born mute, but my loved ones always said there are no obstacles to one's success except the barriers we have in our minds, so I got this book and through sheer will of force overcame my muteness and now hold a phD in Public Speaking, have spoken to over 1 million people, and I'm told my oration skills can even raise or lower the price of avocados worldwide.

This book was perfect because it goes into voice intonations, rhythm, pitch and everything!There are a lot of great self help books out there on how to talk to people. But for me personally- a lot of times those books kind of come off as a politeness guide, or a how-to-be-likable guide full of ice breaker lists.... great info! but not what I struggle with. I can learn all the cool phrases to say to people but it's kinda pointless to me if I have awkward delivery.This book is awesome as long as you have the correct expectations. It's mostly geared towards -how- to say things, not -what- to say. Take the title of this book literally.

"Just Listen" is another book you need to read along with this one. They both work very well with each other for the skills we need in communicating. We must, must know how in our verbal language to be effective in our skills with others. A very good read on applying relational skills with different techniques for best results. Mrs. Fleming did a fantastic penmanship on being articulate. It is worth your time and effort to capitalize on your influence in relating to others to be more affectionate and understanding!!