How is IQOS different from vaping and cigarettes?

IQOS is a real alternative to smoking cigarettes as it heats tobacco instead of burning it. While e-cigarettes release a vapour from a liquid containing nicotine, IQOS releases a unique vapour from heating the real tobacco in each HEETS-stick.

How long does it take to use one tobacco stick?

Each HEETS tobacco stick can last up to six minutes or 14 puffs, a duration similar to that of a cigarette.

What happens when I run out of tobacco sticks?

HEETS tobacco sticks, designed for IQOS, are available in 9 variants: Russet, Sienna, Teak, Amber, Yellow, Sienna Caps, Blue, Green and Turquoise. They can be found in many major supermarkets, forecourts, convenience stores, or online.

How often will I have to charge my device?

Using the correct IQOS AC Power Adaptor and USB cable, both Pocket Chargers for the IQOS 3 DUO & 2.4 Plus devices will take approximately 120 minutes to fully charge. Thus allowing 20 uses of their respective Holders on the go.

How often should I clean my IQOS device?

To ensure optimal taste, we recommend cleaning the IQOS Holder’s heating blade, the surrounding area, and cap once a day, or after each pack of HEETS, using the IQOS Cleaning Tool and IQOS Cleaning Sticks.

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🌀 Clean with Confidence: Elevate Your IQOS Experience!

HYGIENE FIRST - Thorough cleaning ensures a better experience with every use.
COMPACT DESIGN - Sleek dimensions make it easy to carry and store.
EFFORTLESS MAINTENANCE - Keep your IQOS devices pristine with a simple twist!
NICOTINE FREE ASSURANCE - Enjoy your IQOS without the worry of nicotine residue.
UNIVERSAL COMPATIBILITY - Works seamlessly with IQOS 2.4 Plus, IQOS 3, and IQOS 3 Multi.

The IQOS Cleaning Tool 3.0 in Pale Blue is designed for effortless maintenance of your IQOS devices. Featuring integrated brushes for thorough cleaning, this compact tool is compatible with IQOS 2.4 Plus, IQOS 3, and IQOS 3 Multi. Recommended for use after every 20 heats, it ensures a hygienic experience while being nicotine-free.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.