Ninebot by Segway KickScooter ES2

I had been looking for an electric scooter for 6 months. I really did my research and finally bought this brand on Amazon day when it was on sale because I liked the sleek design and the good reviews. I’m so glad I did! It's perfect for me! I’m 5’4, 130lbs, just to give you an idea for how size effects battery life (I’ve seen other reviewers commenting on battery not lasting as long if you are taller/heavier). Here’s what I use it for: I commute 2 miles to the train station (no hills). I cut through the mall parking lot so I feel safer on the road. Where I live, electric scooters are banned from sidewalks. Beware that because electric scooters are so new to the road, not every driver will look out for you! I have had a few near scares. If side walk scooting is also banned where you live, you will need to obey the rules of the road. Stop at stop lights and stop signs. Be safe! Where a helmet and assume that people do not see you. I’ve assumed that a driver saw me, because it was my turn to cross and they did not. This scooter folds so quickly and easily, which is great for climbing up the stairs to the train. Once I’m in the city, I scoot about 5 blocks to work. In the city, it’s easy to scoot along the roads. I can cut my way through a long red light, which cuts down on the commute. Also I don’t have to deal with parking which has been a game changer! I hate parking garages because they get backed up with people trying to get in and out and it’s so expensive! It’s soooo nice to immediately get off the road, walk on the sidewalk to my office door and ride the elevator up. DONE! It’s amazing! When I first got the scooter, I charged it for a full day before use. I used it for 3 days before the battery was almost used up. I didn’t let it die, but it had one bar left. I don't have a long commute so I'm not using the battery that much. Also, when I'm on the train I turn the scooter off. There are also no hills on my commute so I don't know how it does on the hills. Overall, it's great! It makes my commute so much more enjoyable than sitting in traffic. The only thing that worries me is the power button sometimes gets stuck and it keeps going! This is bad if you need to stop! But I just pull the trigger up so it doesn't jam. The app is very confusing and I wish I knew how to work it so I can keep track of my miles and stats. It keeps saying I need to sign up, even though I have.

Got the scooter a few days ago and put it together yesterday. It was very nicely packed and was easy to assemble. All that was required was to bolt on the steering bar onto the stem after plugging in the small electric wire. The scooter is smooth and sleek looking. It charged to 100% within about 3 hours. It shows the % on the digital display. After that i downloaded and registered the Ninebot app from the Google Playstore and opened it. I turned on my phone's Bluetooth and then turned on the scooter. Like the booklet said, the scooter started to seek out its BT target and easily matched up my phone. Once that was done I upgraded the firmware via the app. The mileage on the app is km and i could not find how to switch it to miles. Then i played with the under light settings and i must admit that this is beyond cool! I will only have them on at night though because i am sure they drain the battery. You can also turn off the rear light on the app. The front light is turned on by a click in the digital display top of the stem. So then I closed the app and just studied the digital display. It is bright and viewable in direct sunlight. There are 3 speed modes low, medium (white s), and fast (red s). You double click on the digital display screen to move through them. Easy and easy. I like the low, broad, wide floorboard with room to shift feet. I don't like the idea of hard rubber tires and never did, in theory, but they are not as hard as i imagined. Suspension is on the front fork and back mid platform. The scooter is reasonably light. I had no problem carrying it and putting it in my car. The folding feature is easy to engage aka easy to open and close. The ride: i rode it around on a variety of concrete surfaces in low speed, averaging 10mph to get a feel for the scooter's handling. The tires aren't horrible and the handling and turning of the scooter are quite nimble. Of course I slowed down at some big cracks in the pavement but the scooter easily traversed them. The ergonomics of the scooter felt comfortable for me, a short person. The throttle wasnt real twitchy and that is fine for me as I don't like twitchy. Same with the brakes. I let off the throttle then gently pressed on the brake paddle and the brake engaged without being too jumpy. I am not much for the notion of using the rear press brake so i was glad that the front brake did not feel like it was going to toss me off. Nice gentle slow down. The lighting in front and rear plus the "light show" underneath are awesome. I bought a bell and have yet to figure out a rear view mirror but am working on that. All in all i like this scoot and really like not having to worry about getting a flat. It is worth the "road feel ride". You do feel the suspension in the front which is a plus and the ride just feels flexible on the platform. The app is easy to use and has some fun features. I enjoy looking at photos from worldwide riders and tracking my miles. I don't ride with it open but if it's on it will track my ride. I do admit to playing with the lights in the living room while watching tv! At some point I will get the extra battery for sure. I have read many reviews and seen some bad things re error codes, etc. I just hope my scoot holds up. I will likely add the extra insurance just to be safe. If you want a user friendly app based scooter to commute on or just have fun on, I strongly recommend this one. This is my basic run around ride to the grocery store scooter. It can be locked to the bike rack or wheeled around in the big grocery cart. It is light enough to cart in the car for glides in the park. For longer rides and exploration I am saving up for a big brother Max. Try to not let negative reviews dissuade you. Every, and I mean every, scooter brand that i looked at has lemons. I had to move through this reality in order to work up to buying any of them. Get the extra buyer protection and note the manufacturer's warrenty and you should be ok. I got the bell, a good helmet, and the Ninebot bag that hangs on the front stalk. I now get more excited about scooter riding than cycling. At 65 it is never too late to take up a new passion. The kids in my neighborhood follow me around and i have got a few others thinking about buying a scooter. The ES2 is a good basic scooter plus you can increase range, but not top speed, with the extra battery. And oh how beautiful those lights! 2021 Update: I am on my 2nd ES2 after my 1st got stolen. I did order and try the seat but found it uncomfortable and plus I was unable to stand on the scooter once it was installed. I have also added another longer range, bigger wheeled scooter to my stable. Not a Max but better. Even with that, there is still something sweet about this ES2. They are becoming scarce so get an ES4 if you want one and can't find one. It is just the ES2 with the long range battery, which I will add at some point. I hope mine keeps running for a long time. Just sweet, easy to fold, lightweight, no chance of flats, cool lights! Love it! Update 2022: I have found a way to switch over to miles versus kilometers in the app. Go to settings and explore. Also, by adjusting the front and rear shock tension you can smooth out the ride. Happy scooting!

I got this product for my kid birthday and its just broke next year.. not sure how this product is breaking with in 15 months :-) Initially this product was good but after 15 month this product is broken. Getting help from product support and amazon support team. I hope I will get a good response. Thanks Joseph Product got broken in 15 months... I approached the product support team below is the response from them ... Not a health support or quality product. I will not advice this product to any one. "We understand how important it is to have your scooter functioning correctly, and we’re here to help. The troubleshooting steps we provided are highly recommended, as they often represent the fastest and most effective way to identify and resolve common issues. Additionally, this specific aspect is not covered under our warranty policy. We apologize for any inconvenience this may cause and are here to support you in any way we can."

I am not happy with the speed, but I got what I bought.

Love it so far. Comfortable to ride with lots of features that make it fun and cool at the same time. Charge holds maybe for 9 miles and speed is 27kph on flat but anything above a 5% grade and you’re down to 11kph.

Excellent product.i live in a condo.glide down hallway and parkade.drop the stem pop the trunk this little unit is awesome.

I found the stem started to shake after two weeks of use, and it only gets worse and worse. I tried to skew every bolt tight, but it is not the problem. It is the problem of the stem design.

Love, heavier than expected