Bissell PowerFresh Pet Steam Mop, 19404, Purple

I generally don't leave reviews especially if one has such high ratings and thousands of reviews. However,I felt compelled to review this one because when I was deciding to purchase or not, I didn't see my particular concern listed, which was: can or will it effectively clean our 10-year old grout? My husband always did the mopping because his strength lended itself to being more effective and faster (plus I hated mopping and the mess that came with it!). Unfortunately, I lost my husband unexpectedly a few months ago and realized I would now be the one mopping. I decided to once again research the steam mops. I have always been frustrated with how awful our grout looks, through 3children now grown and two labs and 2 cats, plus a husband with forever muddy, dirty work boots. I have to say, this mop deserves its 5-stars even with a few minor concerns (see below).First, the pros:1. Easy to put together-takes maybe a minute including the time to grab the screwdriver to put the handle on.2. Price is beyond reasonable, in my opinion3. Love never having to buy cleaners again!4. Steam is great - heats up super quick and if general cleaning can cover most of my 800 sf of flooring in the about 20 min that the tank lasts (which was a concern because it used to take a good hour with a reg mop!).5. Changing/refilling the water if you need to is as easy as pulling it out of the handle and taking the lid off. Takes about 30 seconds to complete the process and be back to mopping.6. Cleaned my grout!!! Granted I used the little scrubber brush on the back of the unit (which I do wish were a little longer), but I carefully pressed on it with my foot so it would "scrub" and reach down in the gap, and in two min time it went from black to nearly new clean. I expect over time it will only improve. *note- see below for warnings/concerns with regards to this aspect7. Floors were clean and almost instantly dry even with 2-3 run overs.8. You can let it "sit" on an area particularly hard to clean and it will also sanitize after about 15 seconds9. It gets super hot - yes, it really does steam steam (much like a new iron does when you press the steam button)10. No residue left on the floor.11. Worked on hard tile as well as hardwood floors.12. Light -easy to carry upstairs, etc. And has a decently long cord so you don't have to keep unplugging room to room.Now, not sure these are "cons" but perhaps more of concerns/cautions to not be misleading I any comments above:1. When using your foot to press down on the scrubber be careful! The steam can burn your toes (yes, it gets that hot - which is good!) and can also make them wet so you could slip/fall easily. It took me some practice but so far have still found it the preferred way to go - though perhaps a scrubbie by hand could work as well if you really wanted to go that route (or had kids in need of "making amends").2. While I said above that the floors remain relatively dry even after a few swipes, I need to mention that if trying to deep clean the floors can become quite wet esp with the highest steam setting. This is in part due to the high steam level combined with the mop head getting saturated and no longer able to absorb the water or dirt. At this point you can either have spare mop heads or follow up with a towel or other mop to dry the door and pick up the loosened dirt (easier than actual mopping as the hard part is done!). Again this isn't a defect simply a matter of practicality and really only an issue if you become obsessed as I did once you see the dramatic difference you can achieve with this thing! Regardless it can become quite slippery and even a little "messy" so wanted to mention.3. If you leave the steamer on a spot for too long, at least with my porcelain floor, the flooring retains that heat for some time and can burn your feet if you're not wearing shoes (just a matter of prob 5-10 min but again, yes it gets that hot!). Not a big deal, but surprised my feet when I happened to step on them - not a big deal for adults, but if you have crawling or walking toddlers maybe good to know (however on the plus, they now can literally eat off the floor without concern due to the sanitizing properties). :)4. While I did use tap water, you really should (and I will be going forward) use filtered water. I just didn't have any on hand and didn't want to run out because it was Christmas Eve.5. While it fits beside toilets and gets in small spaces, getting the grout right up next to cabinets or walls, etc will prob require some old fashioned getting on ground and using some "Goo Gone" cleaner and scrubbing. Note, it will clean up against the walls, just not easy to scrub there.Now with that said, proof is in the pudding so to speak, and so I included a before and after of one area of my floor so you can judge for yourself. The time lapse was approx 2min using highest steam and a little foot pressure on the scrubbie. For the close up you can tell it's the same area because I believe there's a crack in one of the tiles - though even that became less noticeable after cleaning! :)

i love it so far!! i'll update if anything changes, but for someone with a baby and a dog, this is life changing!

Wow! I am am an OCD clean freak and was selling a house that has been a rental for 20 years. When I saw the floor I was beside myself; it was disgusting! The vinyl in thevkitchen had likely only been "swiffered" fo years and dirt was cemented into every crevice. I knew it was a brush job, but I dreaded the thought. I got out ky hand steamer which worked, but doing the entire floor would take forever. I saw a floor steamer st Home Depot and thought "worth a try", came home, searched Amazon and bought this litte guy after aboutvan hour of research.It was beyond simple to put together and you just fill a small receptacle with water - no crazy cap like my hand steamer. It is light and glides great. The head swivels all directions making corners and uneven areas a snap. was up and steaming in minutes.The results were frightening. The floor literally changed color before my eyes. This steamer even lifted old paint drips off the floor snd made quick work of scuff marks. This little marvel got 20 years of grime out of every inch of the floor. It took me about 2 hours to do 250 sq ft; not because it is a slow machine, but because the floor was THAT disgusting.My learnings: 1) change the mop pad regularly. 2) go in multiple directions, like criss cross; not just a straight swipe. 3) Go slower on the back stroke for even better results. 4) Don't use with a polishing cleaner like Mop & Glow, just steam and then "Glow" after for a great shine! 5) If you are going to be doing many floors, buy more mop heads. I found even with a good rinsing, the dry pad cleans way better. As I only had 4 head pads, my friend followed my steaming with dry bath towels. I am going to buy 10 more mop heads so I can do my ehole house. 6) I left the little scrubber thing on the back fiwn in the working position for the entire job and it kicks butt. 7) Don't be afraid to let the steamer sit in a bad area for 30 seconds, I did, and years of stubborn dirt lifted right out. 8) Keeping with a small area, say 1' x 4' until it is as clean as you want it works better than multiple passes on a larger area - mainly because you can really see how clean it is getting. 9) I didn't use the fragrance disks until after the floor was spottless, then with a clean pad used the disks. They are nice, but not necessary.There were a few globs of God knows what stuck to the floor here and there that did mot come off with the regular process, but I let the steamer sut for 40 seconds then did a fingernail scrape and off they came.I tried it on my Pergo and it cleaned equally well, but wasn't shiny and dried funny. I used the steamer then used Orange Glow and a Wet Jet and the floor looked fabulous.I also used it on the tile in the bathroom which has the sanded grout. It worked very well, but not as well as my hsnd steamer. I think however it would mstch up if I let it sit on the grout a bit longer and then immediately wiped with a dry towel.I am going to buy another in case they stop making this model. It is AMAZING!

I have used it once so far on tile and hardwood floors.The good: It's sturdy, stands up on it's own, has a long cord, has a good sized mop head, heats up quickly, has a removable water reservoir, mop heads seem plush.The bad: Hard to get a good grip to pull out the water tank, very awkward to get the mop pads on, the cord is flat and it is almost impossible to get it into the slot on the plug after wrapping up the cord (I had to pry the slot further open with a letter opener in order to get the cord into it...hoping it will loosen up), the fibers of the mop pad got stuck in my hardwood floor once and pulled the mop pad right off the head (only happened once but never did so in 6 years with my old model of a different brand), there is no dedicated on/off switch (when you plug it in it is on by default, and you choose a steam level to get steam flowing, but if you are on low steam level the only way to get the steam to stop is to cycle through the two higher steam levels back to the just "on" setting), it's heavier than my previous O-Cedar with triangular head.Despite the negatives, overall I like it and hope it lasts.

This was so great to add to mopping routine. It’s perfect for steam mop and sanitizing. I do my regular mop routine then steam mop at the end. Always have my floors squeaky clean.

Working good. Steam better than other models. The cord is a bit short. I wish it was a bit longer.