Stelo is for adults (18+ years of age) not on insulin who are not at risk for problematic hypoglycemia or on dialysis, and for people interested in tracking their glucose.

Why doesn’t my Stelo reading match my blood glucose meter?

Readings from a blood glucose meter (BGM) and your Stelo biosensor will not always be the same, and that’s normal. Stelo measures glucose in the interstitial fluid just under the skin, while a BGM measures glucose in a drop of blood.

Where can I find support for Stelo product issues?

Product support and replacements are provided by Stelo. If you experience a product issue, request support through the app: tap Settings>Contact>Continue, select the message icon to chat with SteloBot, and follow the prompts for “Report an issue.”

What does “Session Ended Early” mean?

This means your biosensor can't determine your glucose level. Follow these tips to help prevent it: apply the overpatch, keep it dry for the first 12 hours, gently pat it dry if it gets wet; if it peels, trim the edges and secure with medical tape.

Why is my display device still “Searching for sensor” and not pairing?

Pairing your Stelo Glucose Biosensor with your smartphone or smart device usually takes less than 5 minutes. If it takes longer, try the troubleshooting tips available in the app by clicking “Help” when attempting to pair.

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Description

✅ For people NOT using insulin, ages 18 years and older
❌ Don’t use if: On insulin, on dialysis, or have problematic hypoglycemia
YOUR SUCCESS, OUR COMMITMENT: If your biosensor fails before the 15-day wear time is up,[2] we will replace it for free. [3]
PRODUCT SUPPORT: Provided by Stelo through SteloBot, which can be accessed via the Stelo app by going to Settings > Contact. SteloBot virtual support assistant is available 24/7, and live agent support available during regular business hours
PERSONALIZED INSIGHTS: Understand your glucose patterns and how your glucose reacts to food, activity, and sleep
MOST ACCURATE: Stelo is the most accurate glucose biosensor [4] available without a prescription.
POWERFUL FEATURES: Discover 180 days of in-app glucose history, spike & pattern detection, personalized insights, activity & smart food logging, in-app learning, and seamless syncing with Apple Health, Google Health Connect, and Oura

About this item ✅ For people NOT using insulin, ages 18 years and older ❌ Don’t use if: On insulin, on dialysis, or have problematic hypoglycemia YOUR SUCCESS, OUR COMMITMENT: If your biosensor fails before the 15-day wear time is up,[2] we will replace it for free. [3] PRODUCT SUPPORT: Provided by Stelo through SteloBot, which can be accessed via the Stelo app by going to Settings > Contact. SteloBot virtual support assistant is available 24/7, and live agent support available during regular business hours PERSONALIZED INSIGHTS: Understand your glucose patterns and how your glucose reacts to food, activity, and sleep MOST ACCURATE: Stelo is the most accurate glucose biosensor [4] available without a prescription. POWERFUL FEATURES: Discover 180 days of in-app glucose history, spike & pattern detection, personalized insights, activity & smart food logging, in-app learning, and seamless syncing with Apple Health, Google Health Connect, and Oura AVAILABLE FOR iOS AND ANDROID: The only biosensor that works with both Apple and Android operating systems (compatible smartphone required,[1] available in the US only) WATERPROOF: Fully waterproof up to 8 feet—the highest waterproof rating of any glucose biosensor—so you can move with confidence in and out of the water [5,6] LONGEST WEAR TIME AVAILABLE: One biosensor has up to a 15-day wear time* plus a 12-hour grace period. One box/order includes two biosensors for up to 30 days of wear time.[*,5] Show more › See more product details

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.