Waterdrop Skincare Water Filter BFC1, Bathroom Counter Facial Cleaning Faucet Water Filter, Countertop Water Filter, SGS Certified, Reduce 99% Chlorine, Nanoscale Deep Clean, Hydrate Deeply

I purchased the Waterdrop Skincare BFC1 Facial Cleaning Countertop Filter February 2025. I had an issue with the first one that I ordered. I called customer service and I talked with Ashley K, a very knowledgeable and helpful representative. She put out a rush order to replace the item during the phone call. Within 24 hours Andrew had sent out another one. Both representatives provided excellent customer service and Andrew later became my ongoing contact. He went above and beyond to rectify the situation and because of him I am able to give a five star rating. I am grateful for his quick replies in our correspondence and also for his friendly, caring manner during the entire process. I am also thankful for the company’s generous supply of replacement filters to make up for my inconvenience in returning the original item. I am very happy with my purchase. It was easy to install, it is nice to look at and I have seen a positive difference in the appearance of my skin. I highly recommend this filter for your daily skin care routine.

The machine is great. Unfortunately it looks like I’ll be needing to replace the filter quite often due to the water in my area so for me it’s not that practical but customer service is great and the machine itself is nice .

I Love it I recently purchased the Waterdrop skincare filter , and I must say, it’s impressive! Even with my old faucet, installation was trouble-free thanks to the multiple adapters provided. The water now feels much softer, and my skin is noticeably less inflamed after just a few days. I love how the filter removes impurities, significantly reducing my skin redness. The sleek design is unobtrusive, and the real-time temperature monitor ensures comfort. I'm thrilled with this purchase and look forward to seeing even more improvements in my skin's clarity and health with continued use.I'll update my review on anything else

Omg! I just received my waterdrop device today. It was easy to install and I am amazed at my skin after one wash. I’m licensed in beauty and I promise this is a wonderful investment! Love it!

Really helped to clear up my skin but stopped working recently. Purchased in December 2024. No-longer chargers and doesn’t light up while water is cycling through it.