Glacial Filtering & Self Cleaning Stainless Base Load Water Cooler with Hot & Cold Water Dispenser

All in all this is a very good machine. It does have good points and some not so good points. But all in all, I think the good points do outweigh the bad points. The most important point is that it filters water. In the event of an emergency, this was a huge selling point for me and continues to be an overriding feature in keeping the machine. I also appreciate the bottom loader since I am older and it would be easy to twist your back out of shape putting a 5 gallon jug on top. Another huge plus is that when I had a top loader, there was slime where the bottle articulates with the machine. Here, that is not an issue because it is self-cleaning.Hot is hot. Cold is cold. I don't see enough difference in this function to comment except it works fine.Now for the cons. There are two spotlights that never turn off up where the water comes out. It is like having a big night light on 24/7. That bothers me, but since my room isn't in the kitchen, I can live with it. But still, I don't like it. There should be a switch to turn it off. You can't get any 1/2 gallon pitchers filled without significantly tipping them. And lastly, the noise. I really hate white noise in appliances. If there was a deal buster, it would be the noise. But, it isn't all the time. When I fill my morning cup with hot water for coffee, it sounds like a jet taking off (for those who have ever lived close to an airport. . .) It lasts less than a minute though. Other than that, I can't hear it unless it is cleaning or cooling/heating. That part sounds like a normal appliance and doesn't last long.

Pure Garbage!! One year and a few month!! No longer working!!At the beginning it made a lot noise but we decided to put up with it not to go through the drama of returning h such a big package!! Now the cold water doesn't work and to have the hot water on mean to have an unbearable noise all day!!We can't get it repair or replace!!!!One star because I can't write this review without setting a star!! ☹️👎🏽Please save yourself the pain!!

The product works very well, the problem is the setup and instructions:PRO1. Ice cold water2. ozone cleaning every 4 hours3. Well constructed housing.CON1. Badly written instructions, the owner manual and the quick start guide is different, these instructions should have been written and tested on someone with a better grasp of american english. I have spent a lot of time with people, where english was their second language, and they could write a lot better than what is in this manual. They start off by telling you the steps you need to follow, starting with step 1, and then in sub text they describe the complete process, then in step 2 they repeat the steps from the begining of step one, making you think that you missed some previous instruction.2. The filter setup is not even addressed in the entire owner manual, they assume you know how to set it up, if you do not attach the filter cover before you start cleaning or use the water cooler for the first time, you will have a lot of water spilling into the inside of the cooler, this is done by pulling down the filter assembly and screwing on the water filter cover, if you want to use filter water you must uncrew the cover first then install the filter, then screw the cover back together then screw this assembly into the filter housing, then push it back into the vertical position.3. The manual does not tell you what specific type of filter to use, it is implied in the order decription that you can use a brita pitcher filter, and you should change it every 90 days or 15 bottles of water, the problem with this statement is that all single brita filters must be changed every 60 days or 40 gallons of water, there are no 90 days (single filter) brita filters.I gave this water cooler 3 stars which is a stretch, I wanted to be fair, this is a good watercooler, but the instructions take away from the quality and performance of the unit. I would recommend that the maker of this unit rewrite the manual, and discuss filter setup and use in a filtering based watercooler.

This water cooler does everything it should do, and does it well. The water from the cooler is ice cold, and the hot water is steaming. As you can see the unit itself contains the bottle, so you get a classier look to your space, which we definitely appreciate. Some people have said that they do not fancy the glowing lights on the front of the unit, but we find them pleasing. We are using bottled water that we pick up from the local Home Depot, but if you choose, you can refill the bottles with tap water and utilize the included Brita filter for better taste. That should amount to some decent savings.I will update this review in a month or two after we've gotten a few bottles through this thing. It would be a five star review if it were not for the instructions which appear to be a translation from a foreign language, and can be confusing.***************************UPDATE 2/12/15Ok, so it has been definitely more than a few months and many, many bottles. We could not be happier with this classy unit, and hence are updating to 5 stars. It has performed flawlessly, and looks sharp in the kitchen. Would definitely purchase again.