Why is there very little foam when I wash it?

Our products are formulated with a low sudsing lightly scented formula. The same powerful cleansing power, but without a lot of suds during the washing process and a light fragrance after washing. Get the same clean clothes with less water!

Why did I find residue?

The residue is caused by the laundry strips not being fully dissolved. If you put more than one sheet at the same time, we recommend that you put them into the washing machine in batches so that each one can fully dissolve in contact with the water.

How to make my clothes smell long-lasting?

The scent of your laundry after washing will vary from person to person due to your laundry and dressing habits. For a stronger flavor, you can also add your favorite scent retention beads.

About the number of laundry detergent sheets used?

The usage amount provided by Poesie can be used as a reference, but the actual amount needs to be adjusted according to the actual situation. If your clothes are highly soiled, we kindly suggest you to put more laundry strips to get better effects.

Why is it unscented but still scented when you open the box?

Because the product contains plant extracts, it will have the scent that comes from plants. However, after washing, the clothes will not be scented.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.