EPLO DP7 Smart Toilet with Built-in Bidet, Auto Open and Close, Heated Seat, Automatic Toilet with Automatic Flushing, Night Light, Elongated Japanese Toilets for

I have had the toilet a month or so am so far am quite happy with it! Heated set, front and backend wash with adjustable pressure and temp, dryer fan, auto seat up(sometimes a little fussy with not opening when i am right in frint of it but there is a kick button if a wave of the hand over the sensor doesn't work. I checked with customer service and he was very quick to respond. His name was Lee and he was super! Apparently they had to turn the sensitivity down so it doesn't open everytime you walk by a distance away. All in all I think it's OK. I hung the remote because where the open lid and seat buttons are(on top) if you pick up the remote normally one or both buttons are pushed so it's best to grab each end of the remote The install took a longtime plumber a few hours. They had to put a new water shutoff valve on because the valve was in a place where a standard shut off valve didn't work. The toilet sits close to the wall. They used the wax ring, not the funnel type application. The toilet is over 100lbs and there was only room for 1 guy in my bathroom so he struggled a bit. I had to help with lining up the 2 plastic tabs under the toilet. They charged me $600 which I thought was high but they came right away and I was happy to get it done. I am in a 1 level on slab so getting electric there in the wall was tricky. Luckily I know an electrician. The toilet flushes well and isn't too noisy. It is supposed to have an odor fan built in but I would say that does not work too well! Wish it did. For the $1600 ($800 toilet, $600 plumber, $200 electric I think it's worth it. Save on toilet paper and have a cleaner bottom 😁 And i can absolutely say Lee with customer service was superb!

I've owned an EPLO DP7 for about two years, and recently I experienced a weak flush issue. I contacted EPLO Support and was pleasantly surprised to receive a video call from Mr. Lee within two hours. Mr. Lee walked me through the troubleshooting process step by step. He even took apart a demo DP7 during the call to show me how to inspect and clean the filter. His instructions were clear, concise, and easy to follow. The entire repair took about 10 minutes, and now my toilet is working like new again. I'm very impressed with both the product and the outstanding customer support. Thank you, Mr. Lee and the EPLO support staff.

We purchased two of EPLO DP7 smart toilets when we renovated our two bathrooms 2 years ago and have been enjoying all of the great features, especially the heated seat and built in bidet. A month ago we started hearing a rumbling sound when the bidet was in use, so we reached out to customer support and Lee was prompt in responding to our inquiry and helping us troubleshoot the issue via a video chat. When the issue couldn't be resolved on the initial call, he realized what the root cause was and that it required a replacement part. He requested replacement part to be shipped to our house and it was received timely. He also provided an easy to follow Youtube video on how to replace the part. After replacing the part our toilet is as good as new.

We installed this toilet during a remodel and I don't have one negative thing to say... The toilet has been installed and in-use for 4 months and we have had zero issues. The packaging was exceptional and the overall appearance of the toilet is luxurious. The install was done by a contractor and they had no issues getting the toilet installed. At night, the automatic lid opening and lighted bowl are great features. The flush is more powerful than the standard type toilet it replaced. If we don't have any electrical control issues over the next 8-10 months, we plan on replacing all of the toilets in the house with the exact same unit. Very pleased with the type and brand we purchased.

I got an excellent support from the EPLO team and I actually have two of them now and also recommend my friends to buy this product. Thanks!