Why isn't my capture card working?

1. Switch/PS/XBOX Users: It must disable HDCP protection before capturing. If already connected, disable HDCP and unplug/replug the capture card.

Why is the capture card incompatible with my device?

1. Windows 7 Issue: Windows 7 lacks native USB 3.0 drivers. You'll need to install or download them online manually.

Why can't I get 2K quality?

Ensure your HDMI source device and the capture device support 2K resolution.

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Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

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UGREEN 2K@30Hz 1080P 60FPS Video Capture Card 4K Input HDMI to USB 3.0

Product ID: 734572824

Details

Brand
UGREEN
Hardware Interface
HDMI USB 3.0 C
Operating System
Linux MacOS
Recommended Uses For Product
Video
Video Capture Resolution
1080p 2K

⚡5 Gbps USB 3.0 low latency

📺4K@30Hz HDMI input

🔌Dual USB-A & USB-C ports

€ 42.96

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Description

🎥 Capture Brilliance, Stream Like a Pro!

CRYSTAL CLEAR 4 K INPUT - Preserve every pixel with stunning 4K@30Hz HDMI input for pro-grade video quality.
SMOOTH 1080 P 60 FPS OUTPUT - Stream and record ultra-fluid 1080p at 60FPS for flawless live content.
BLAZING FAST USB 3 0 TRANSFER - Experience ultra-low latency with 5 Gbps data speed—never miss a moment.
UNIVERSAL DEVICE COMPATIBILITY - Seamlessly connect with Switch, PS5, Xbox, iPad, PC, and more—no drivers needed.
DURABLE HEAT RESISTANT DESIGN - Aluminum alloy casing with premium cables ensures stable, long-lasting performance.

The UGREEN Video Capture Card delivers professional-grade streaming and recording with 4K@30Hz HDMI input and smooth 1080p 60FPS output. Featuring ultra-low latency USB 3.0 connectivity and dual USB-A/USB-C ports, it supports a wide range of devices including gaming consoles, PCs, and iPads without the hassle of drivers. Its durable aluminum casing ensures reliable heat dissipation and signal stability, making it the ultimate tool for content creators aiming to elevate their live streams and recordings.

Specifications

ASIN	B0DT9DY312
AV Output	2K, 1080p
Antenna Location	Video Recording
Best Sellers Rank	#8 in External TV Tuners
Brand	UGREEN
Built-In Media	Capture Card
Compatible Devices	Laptop/Ipad, Personal Computer, Phone, Switch / Switch 2 / Xbox / PS5/ PS4, Xbox Series X, and Meta Quest 3/2
Customer Reviews	4.5 4.5 out of 5 stars (857)
Hardware Interface	HDMI, USB 3.0, USB Type C
Item Dimensions	5.91 x 3.94 x 0.67 inches
Item Highlight	4K HDMI Input, Low Latency, Capture Card for Streaming Game Recording Compatible with Switch 2 Xbox PS4 PS5 PC Camera Usb C
Item Weight	50 g
Manufacturer	Ugreen Group Limited
Mfr Part Number	15389
Minimum System Requirements	Windows 11/10/8.1/7, MacOS, Linux, iPadOS 17 or later, USB 3.0 port, HDMI input source
Model Name	15389
Model Number	15389
Number of Items	1
Number of Packs	1
Operating System	Linux, MacOS, Windows 11/10/8.1/7
Other Special Features of the Product	Ultra Low Latency 5 Gbps High Data Transfer Speed
Platform	Android, Mac, Nintendo Switch 2, Windows, iOS
Unit Count	1 Count
Video Capture Resolution	1080p, 2K
Warranty Description	24 Months Warranty Service by UGREEN

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

View all Trustpilot reviews

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€ 42.96

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews