Dell Inspiron 14 2-in-1 Business Laptop • 14" FHD+ Touchscreen • w/Office & External DVD Drive • AMD Ryzen 5 8640HS • Fingerprint Reader • Backlit KB • Copilot AI • Win 11 Pro • 32GB RAM • 2 TB SSD

As a long time Microsoft Surface laptop user at work (three or four of them), I was looking for a similar experience for home without having to pay "Microsoft Surface prices" -- this laptop absolutely fits the bill. Much to my surprise, I'm actually liking this Latitude a lot better than my Surface Laptop 4 in several respects, even. As with my work laptop, this one is an i7 processor with 16 GB RAM and a 256 GB SSD drive. I believe the screen size is the same between them, too (this one seems slightly wider, and the Surface seems slightly taller).The keyboard on this Lattitude is significantly better, not just in tactile feel but even in simple layout choices -- e.g. not having the power button directly next to the delete key, like the surface, so that you accidently turn it off 4 times a day. I do find the arrow keys on this one a little undersized, however, compared to the Surface. The backlighting and function arrangement is about the same between the two.The HD screen on this Latitude is incredibly sharp and the touch feature is very responsive - it may be in my head, or in some settings, but it actually feels more responsive than my Surface Book. I'm one of the rare users that actually likes to use the touch-screen feature over a mouse\touchpad. The screen also feels clearer to me, but could just be because it's cleaner.The trackpad is unquestionably nicer than the Surface (not hard, let's be honest...) and has deeper buttons than a Surface, including a rubberized feel that I like. I worry that the rubberized coating is going to make it hard to keep clean, but this is something it shares in common with the Surface Book.Another advantage: unlike all of the Microsoft (and Apple) laptops I've ever used, this one has a lot of useful ports! HDMI, 2x USB-3, 1x USB-C (which it can charge from \ use a dock), some sort of digital camera hookup and a few different SD card readers -- and my favorite of all -- a drop-down network jack! After carrying around (and sometimes forgetting) a USB dongle to give myself a reasonable number of USB ports, an HDMI port for presentations and a network jack for locations where the printer is not setup on wifi, this is an incredibly welcome feature.So far, the only feature difference I have noticed where my work Surface Book is better than this Latitude is with the Web Camera type. The web camera on this machine is perfectly fine, but is a standard camera and not one of the 3D scanning or Infra-Red cameras found on all Surface models. What this means to the average user is that you can't use the Windows Hello facial recognition feature on this device and are forced to type in a pin or password (the horror...).In terms of the Amazon backed 3rd party refurbishment, this Lattitude looks and feels practically brand new. There are a few tiny scratches on the back, but otherwise, I would have no idea this wasn't a brand new Laptop. Given that it was probably north of $1,500 new (manufactured in 2019 -- I did a serial number lookup with Dell), and that I got it for under $300 with tax\shipping etc., this is an absolutely phenomenal deal. The setup was clean right out of the box, and I was able to upgrade it to Windows 11 Pro in under thirty minutes (it came with Win 10 Pro, which can upgrade to Win 11 pro for free via Windows Update).For what I suspect is supposed to be Dell's answer to the Microsoft Surface Book, I highly recommend this machine and this refurbishment vendor! I'm absolutely loving this little laptop!

This product was shipped by Odyssey Computers. Most specs were as advertised (touch, i7, 16g ram, 256g ssd), however it came with Windows Home and I require Windows Pro (as advertised). Also the HDMI output port has a short, where I primarily use the laptop to teach while connected to a large screen TV. The touch screen also seems to be slightly out of calibration in the upper corner.As expected this is a refurbished, out of warranty device, but is supported by Dell for driver updates. It included the WWAN card and even a Verizon SIM. I attempted to activate a CricketWireless hotspot SIM (using a nano-adapter) but Cricket showed an error on their end, so I abandoned the exercise. The laptop was clean and the only damage appeared to be some nicks to the metal hinge. It contained some bloatware (iTunes, LibreOffice, Foxit PDF) which was easily removed. It also quickly upgraded from Win 10 to Win 11. It seems to be very speedy for a general purpose laptop, but except it is not a gaming machine.It appears to be a very good deal, however I must return it since I require Win 10/11 Pro and the HDMI port to work.

Of the two phone numbers SupremeDealsCR provided for support, one is not in service and the other usually says it is unavailable. The number for laptop power issues rings through on occasion but usually says not available at this time. When it does ring through you get voice mail but no one calls you back when you leave messages. The laptop is nice but the screen occasionally blinks off and on at random and I am concerned it may stop working. This would have been a 4 or 5 star review if I could just get ahold of someone to address the screen blinking issue.Updated to 4 stars - the seller responds quickly to the email provided and after troubleshooting was unable to resolve and provided a shipping label for returning for a refund. The laptop was very nice but could not resolve the screen blinking issue.

The laptop arrived as promised. I’ve been using it for about 3 months. So far so good.It’s a refurbished model, I don’t have any issues with it

I bought this to replace a very old desktop that I had had for years and years. It was working great up until 5 month ago when it deleted my printers( nope I didn't) we got them back on(same printers) and 2 months ago it deleted my laser printer and wouldn't let it back on. Today(May 5 '24) it delete both printers and will not let them communicate to it to actually print anything on either installed printers.In less than a year it began acting up and now just over a year( April 15th) it is pretty much a storage unit and nothing more.I own an older dell laptop that is running both printers so I know it isn't the printers that are the problem. But this was my upstairs laptop for embroidery work.Disappointed to say the least, now I have to find yet another to accommodate what this one should be doing.The touch screen was nice but not really used much.

While trying to input my wifi information right out of box most of the number keys did not work and lid would barely stay open. I guess it is my fault for trying to save a buck, just ordered a new one from Dell, returning and will not be using EN-TECH again. I did not try anything else if number keys do not work unit is useless to me.