Question 1

Why can't you offer any other sugared items while giving this product to your ants? I try to keep a varied diet and like to offer fruits and honey.

Accepted Answer

Thank you for your question about Sunburst Ant Nectar, a high-receptivity ant food formulation.  Sunburst Ant Nectar is an aqueous solution primarily consisting of sucrose (a type of sugar) and water.Fruits and honey contain primarily fructose-another type of sugar-which scientists have found to be less preferable to ants, compared to sucrose.  While the user may continue to feed other forms of sugar, such as those found in fruits and honey, doing so is biologically unnecessary, since all sugars will produce the same nutritive effect.Beyond being unnecessary, feeding other forms of sugar may also produce the unintended effect of making a captive ant colony less responsive to the Sunburst Ant Nectar, possibly leading to waste.  If ants are overfed with sugar on a constant and regular basis, they will become and stay "full," and will start to respond less and less to being offered any type of sugar.  That is why the instructions also stipulate that Sunburst should be fed every few days, as much as the ants can consume within a short period of time, preferably a few hours.Following our instructions will ensure the ants are able to process as much of the food as possible, and will have a consistent and predictable appetite each time the food is offered, resulting in less waste.

Question 2

Is this the new 2020/2021 formula?

Accepted Answer

We are in the process of rolling out the slightly updated formula.  Most Sunburst shipped from Amazon will be the latest formula version.  Customers may send us a message after placing an order to confirm the Best By date or other product details before the items ship.

Question 3

Both of my bottles so far have developed mold in about 2 months. Would it help to keep in the fridge? I am not touching the tip or anything.

Accepted Answer

Special storage or handling is not required for this product.

If you experience a change in appearance or quality less than 6 months after opening, simply contact byFormica Ant Products by emailing support@byformica.com and we will replace the product at no charge.

Please keep your defective product and provide the expiration date in your message. The date is printed on the bottom left corner of the product label. We may request the defective product be return to us at our expense for analysis and quality control purposes.

Question 4

Hello I got this item but it was really hot outside like 95F and it might have been in mailbox a day and a half, can you tell me if it's still safe?

Accepted Answer

Hot or cold temperatures will not substantially affect the quality of this product while it is unopened.

After opening, the product does not require refrigeration but should be stored in a cool and dry place and kept tightly closed to extend product life.

byFormicaSunburst Ant Nectar - Original Formula, 60 mL Bottle

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