ECOVACS WINBOT Mini Window Cleaning Robot - Compact Design, Dual Nozzles with Ultrasonic Spray, 9-Stage Protection System, Intelligent Path Planning, 3 Cleaning Modes, Anti-Slipping System

5 stars are not nearly enough. I researched the living daylights out of robotic vacuum & mop combo units and just vacuum alone.First off I am going to say this is a review of the T5 not the 950.As for none existent tech support I disagree. I CALLED AND ASKED WHAT IS THE DIFFERENCE BETWEEN THE T5 & the 950.Guess what folks they were extremely honest and did not know and promised to email me the answer.They did within 4 hours, more like 3 hours.Again pure honesty, they told me it is the same as the 950 but was released in April of 2020 at a lower price point with a new name and a little different look.The price difference is $100.00 less I bought the T5 for $599.00This blew the Roborock 6 with weaker suction, less battery capacity and smaller mop tank at a higher price right out of the water!Robot arrived well packaged and easy to set up.Could not wait and it was over half way charged so I let it build its map.I have a small home 1,150 square feet under air, that also means a less open more challenging floor plan to navigate. It also equates to less to clean but much more work as well.When researching I knew the sensors had to be top notch. See today’s picture from the app.The T5 navigated everything perfectly and got under things vacuuming and mopping even I can not, like our king size bed! Move that around? No thanks!The T5 cleaned under the couch and other furniture like a champ and never once got hung up and has always returned to the charging base without issues.The charging base is between a rocking chair and an entertainment center it has 6 inches to spare on either side and always makes it back.Suction is incredible and it picks up long human and cat hair perfectly as well as litter and litter dust really well.No tangles, beater brush is easy to clean.Since the unit comes with a suction plate and my house is mostly tile I removed the beater brush and it picks up all the same stuff the same.My house is all tile with one large throw rug in the living room, the do not mop function works perfectly it auto detects the carpet and avoids it.The do not mop zone which I manually set in the software helps The T5 work faster and avoid carpets easier.Avoidance zones work perfectly like the mat in front of the litter box. Pick up an errant cat log and I can only imagine the hellscape to follow.We have two cats and they love watching the robot work until it comes right at them then the backs go up and a cat moving in reverse follows Lol. Then the T5 turns and the cats relax and follow him.I named ours Chopper after the Star Wars droid.It mops the Kitchen pads we use to stand on but will not mop a small rug in the kitchen.It will climb a thick door mat with deep raised dirt catching pockets and It will suck it clean.The unit is powerful but it’s drop sensors gave up while it was trying to eat a flip flop it perched on top of it cockeyed and declared it needed its drop sensor cleaned Lol.Keep iPhone type cords away from it or anything smaller than a network cable it tries to swallow them like a shark.The mop works great in it’s intended role which is a wet dust type mop sorry gonna take old fashioned elbow grease to get up dried staines but who in their right mind would expect more from the design anyway????All in all very satisfied, left the house today to pick up supplies for the first time in 3 weeks, set the robot to clean the house and then watched it work from across town on the app and set the do not clean avoidance rectangle around the litter box just to be safe as I was unsure what may or may not be present like a cat log on the floor. I did this via the app and a cellular connection.See today’s partial cleaning had to close both bathrooms and my home office to keep the cats out of mischief.Pretty darn cool!Wish we could change the voice and phrases.When it starts it says “STARTING THE CLEAN”I like the way this T5 informs you of what it is doing and the intended action it is preparing to take.This can be turned off and volume can be controlled via the app.Hope this helps someone in their decision making. Today is Sunday May 31st 2020 I will update this review as time goes on but 3 days into this unit testing all the features and I am beyond satisfied. It’s vacuuming and touch up mopping has freed me up allot already, I used my spare time today to cut and weed eater both mine and my neighbors lawn!Hey ECOVACSHOME how about putting this tech into a lawn mower? From what I see out there now you can crush the current players with this tech of yours!

This robot vacuum is life changing. I have two large dogs on acreage with clay and sand that they track in constantly. Daily vacuuming is a must and so is mopping multiple days a week. Suction is great and adjustable. I have it on high in sandy areas but lower on my ruggable carpet in the living room as it’s so thin it’ll pull away from the floor. It gets close to the baseboards and walls. Love that it self empties. Water is heated and sucked up off the floor. It did lookstreaky while mopping but did an over lap and ended up saturating the entire area. It was easy to setup and mapped out my house with easy. I have multiple scenarios scheduled to vacuum and mop different days of the week. This has saved me so much time and stress. Now I want one up stairs specifically for carpets. My dogs don’t love it but it avoids them and abject pretty well. Can’t beat this machine for the price!

The assembly and charging went Ok.Downloading the app went Ok. Connecting to the internet went OK.But mapping is a total mess and there are no instructions. Turn on robot. Skippity do da through rooms. Vacuums part of one room. Goes back to base and says cleaning complete.Restart and it heads back to same room. Pick it up and place in another room. Goes back to same room.Block off room and place in another room. Plays a bit and drives same area over and over. Refuses to complete a room. Keeps trying to go back. Several rooms it never makes it to.Can find no help in getting this worked out. App has very limited function or help.Vacuum really wads up throw rugs like in front of shower, toilet, or near the kitchen sink. Have had to rescue vacuum from these.I will have to change two doorway transitions as the vacuum cannot navigate over them.So far it would be way easier just to vacuum myself. But main complaint is lack of instructions from something as simple as mapping the area to be vacuumed. Don't know how you're expected to deal with that.UPDATE: How to start this thing so it works.THE GOAL is to get a usable map to work from. You need it so the Deebot will vacuum your whole house . Took me two days and 9 trys to get a usable map. Literally you will spend hours and hours to get a usable map. Do not just use Auto Mapping without the proper options turned on or you are wasting your time.1) Turn on Advance Options in the App.2) Turn on Multiple Floors even if you have a single floor house.3) Do not install the mop pad. It screws up mapping.4) Turn on Continuous clean option.5) Keep pets out of any area in the map.Unfortunately if the robot stops for any reason the map is invalid and you have to start all over. Pull a thread in a carpet. Well it stops and the map is invalid. Turn up a corner on a throw rug? Robot stops and map invalid. Hit a power cord? Map invalid. Sometimes everything's perfect and the Deebot just returns to base and says cleaning complete in the middle of cleaning a room. Map is invalid. Issue is the app and program have very limited functionality and no instructions on how to use it. Advance options are hid away one place. Multiple Floors hid away another. And these options won't even be available until some magic combination of events happen. So you won't find all of them without continuously cycling through icons as they become available. But if you reset and rerun the mapping over and over you do eventually get the options needed to make it work. But none of it makes sense and Customer Service just reads to you from scripts without meaning.Update Two:I finally mapped the down stairs of my house. While the map is complete and properly save the robot will not sweep the entire area. I run it on auto. Then when its done and back to the base I have to select custom and send it back to the rooms it skipped. It will go back and sweep those rooms but this software failure makes setting up a regular cleaning schedule in the apppretty much useless.July 8th 2020: with use about 3 times a week vacuuming about 900 SQ feet the vacuum motor has quit. I contacted the seller as this is less than a year of use. We will see if the warranty is worth a dang.Update July 9th 2021: vacuum motor failed under warranty. Seller gives zero support and says contact manufacturer. Manufacturer has no way to contact on their website. So any issues and you are on your own. You can't even buy most parts. So total rip off and total loss.