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iDOO 12 Pods Hydroponics Growing System, Indoor Herb Garden with 23W LED Grow Light, Automatic Timer, Germination Kit with Fan, Height Adjustable for Home Kitchen, White

Q: Item arrived today, its faulty and will not power on. What can i do?

Dear customer, Thank you for asking. As for the issue you mentioned, we sincerely apologize for any inconvenience caused. Please follow these steps to troubleshoot the issue: 1.After plugging in, please check whether the power indicator light indicate red color; 2.Please check whether the power indicator light will change from Red color to Green color after you press the "Power" button; 3.Then press "Fan/Water" button and"Vegetables" button or "Flower/Fruits" button. You could observe whether the light panel is on and whether the pump and the fan can work. Normally speaking, the pump and fan work in this cycle: 30 minutes on and then 30 minutes off. If the light, the fan and the water pump can't still work, please note you can send your purchase order number and contact Amazon, or the iDOO customer service support and we can offer you a further solution. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

Q: What are the guarantee details on this item

Dear customer, Thank you for asking. Rest assured, our products come with a one-year limited manufacturer warranty from the date of delivery and lifetime technical support. If you have a product-related problem, we can offer a replacement or refund accordingly for you within 1 year. If you have a product using consult problem, then please feel free to contact us whenever you need. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

Q: What’s the volte and plug ?

Dear customer, Thank you for asking. As for 12 pods: Power Adapter: 100V-240V 50/60HZ The plug:UK standard plug Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

Q: Can you recommend the food for the water tray

Dear customer, Thank you for asking. Please note when you purchase the 12 Pods Indoor LED Hydroponic System, which will come with the nutrient plant food A&B. 1-liter water needs to add into 5ml A solution and 5ml B solution. For best results, top off the water level in your garden regularly. Add 20ml of the A solution and 20ml of the B solution into the water tank. Please feel free to contact us if you have any further questions: - Message us through Amazon buyer-seller messaging services Have a great day. Best regards, Customer Service Agent

4.4/5

Product ID: 688293225

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Details

Material
Plastic
Color
White
Special Feature
Self Watering
Style
Garden
Planter Form
Plant Pot

Description

iDOO 12 Pods Hydroponics Growing System, Indoor Herb Garden with 23W LED Grow Light, Automatic Timer, Germination Kit with Fan, Height Adjustable for Home Kitchen, White

Specifications

Product Dimensions	39 x 16 x 30 cm; 2.21 Kilograms
Finish types	Matte
Is assembly required	No
Number of pieces	1
Batteries required	No
Item weight	2.21 Kilograms

Have a Question? See What Others Asked

Item arrived today, its faulty and will not power on. What can i do?

What are the guarantee details on this item

What’s the volte and plug ?

Can you recommend the food for the water tray

Common Questions

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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€ 342.94

Duties & taxes incl.

Greecestore

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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