1. How do I update the firmware for the monitor and camera?

For first use, update the firmware to the latest version:

2. What situations are suitable for using the battery-powered camera?

The camera works great whether plugged in or running on its 5,000mAh built-in battery, ensuring seamless use during trips or power outages. When using battery power, you can expect about 9 hours of use and around 5.5 hours with night vision.

3. What detection features does the camera have?

The camera features cry detection, loud noise detection, and temperature monitoring. You can adjust the sensitivity for cry and noise detection with five different levels and set the push notification intervals to avoid frequent disturbances.

4. What does the Wi-Fi switch do on the camera?

The Wi-Fi switch is there to protect your privacy and security. When it's turned on, the camera connects to your router, letting you view the livestream on the app. If you turn it off, the camera will only connect to the monitor.

5. How does Smart Connect work?

Smart Connect is enabled by default. When the camera's Wi-Fi switch is on and it's connected to Wi-Fi, your device automatically switches between Wi-Fi and local connection for optimal streaming. To disable it, turn off the camera's Wi-Fi.

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Description

👶 See every moment, stay worry-free—because your peace of mind deserves the best.

PRIVACY YOU CAN TRUST - One-switch Wi-Fi off mode with RSA-1024 & AES-128 encryption keeps your baby’s data locked down tight.
CRYSTAL CLEAR 2 K VISION - Ultra HD camera with pan-tilt and 4× zoom captures every detail, day or night, even twins on split screen.
PORTABLE POWER PACKED - Built-in 5000mAh battery ensures seamless monitoring on the go—no outlet? No problem.
STAY CONNECTED ANYWHERE - Hybrid monitoring lets you check in with or without Wi-Fi, perfect for home, travel, or outages.
SMART ALERTS NOISE REDUCTION - Active noise cancellation cuts background noise by 20 dB and sends real-time cry and temperature alerts.

The eufy Baby Monitor E20 combines cutting-edge 2K HD video with hybrid Wi-Fi connectivity, allowing parents to monitor their baby anywhere—at home or on the go. Featuring a 330° pan, 60° tilt, 4× zoom, and ultra-clear night vision, it captures every detail with crystal clarity. Its powerful 5000mAh battery ensures uninterrupted monitoring during power outages or travel. Smart alerts, active noise reduction, and robust encryption provide a secure, quiet, and reliable baby monitoring experience for modern families.

Specifications

Indoor/Outdoor usage	Indoor
Compatible devices	Smartphone
Power source	Battery Powered
Connectivity protocol	Wi-Fi
Controller type	Iris
Mounting type	Wall Mount
Video capture resolution	2K
Colour	White
Number of items	1
Included components	monitor, camera, charger, USB cable
Number of channels	2
Voltage	5 Volts
Wattage	1.6 watts
Item dimensions L x W x H	23 x 10 x 14 centimetres
Manufacturer	Eufy
Part Number	T8352
Product Dimensions	23.01 x 10.01 x 14.02 cm; 1.23 kg
Batteries	1 Lithium Ion batteries required.
Item model number	T8352
Item Package Quantity	1
Special Features	HD Resolution
Batteries included?	No
Batteries Required?	No
Item Weight	1.23 kg

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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