Why does charging stop at 80%?

Your iPhone may pause charging at 80% to prevent overheating as part of iOS 17's temperature management. Charging will resume once it cools down, and moving it to a cooler spot can help speed up the process.

Why does the power bank get warm during use?

It's normal that the power bank may feel warm during use as magnetic charging converts electrical energy into electromagnetic waves, generating heat.

How can I prevent overheating?

To reduce overheating, avoid using your iPhone or running power-intensive apps while it’s charging.

Why is my magsafe power bank providing fewer charges than expected?

Due to a 30% to 40% capacity loss from battery cell and circuit inefficiencies during charging, a fully charged ESR 10,000mAh magsafe portable charger effectively provides about 6,000mAh to 7,000mAh ofusable power to your devices.

What should I do if my phone isn’t charging with the MagSafe power bank?

Ensure your iPhone is MagSafe-compatible (iPhone 12 series or later), your case is under 2 mm thick, and there are no metal accessories, credit cards, or pop sockets between your phone and the power bank.

Desertcart Logo

Deliver to Greece

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔌 Power Up Fast, Stay Connected Longer

SMART HEAT CONTROL - Advanced AI and graphene heat dissipation keep your device safe from overheating and overcharging—travel-friendly and reliable.
POCKET SIZED POWERHOUSE - Ultra-compact and lightweight at just 0.47 lb, perfect for on-the-go professionals who never stop moving.
CHARGE TWICE STAY AHEAD - Simultaneously power your iPhone wirelessly and another device via 27W USB-C wired charging—because multitasking is a must.
MAGNETIC GRIP THAT WONT QUIT - 1,200g magnetic force ensures your power bank stays locked in place, so you can charge hands-free with confidence.
DOUBLE YOUR SPEED DOUBLE YOUR POWER - Qi2-certified 15W MagSafe charging powers your iPhone 15 Pro twice as fast as standard 7.5W chargers.

The ESR MagSafe Power Bank is a Qi2-certified 15W ultra-fast wireless charger with a 10,000mAh capacity, designed for iPhone 12 through 17 series. Weighing just 0.47 lb, it features smart heat dissipation technology and a strong 1,200g magnetic lock for secure, safe charging on the go. Dual charging ports allow simultaneous wireless and wired charging, making it the ultimate portable power solution for busy professionals.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.