GE Profile Opal 2.0 XL Countertop Nugget Ice Maker with 1 Gallon Tank

I’ve seen too many companies operate like this lately, and GE seems to be following the same playbook. I ironically bought this from Amazon — and this ice maker isn’t cheap. On the outside it looks sleek, but inside it’s completely rotten: false warnings, random stops and starts, terrifying squeals, and general unreliability. Customer service was a complete disaster. I was just a month past the one-year warranty, and the representative refused to help, offered no solutions, and eventually hung up. No accountability, no concern — just cold corporate scripts protecting GE’s profits. This appliance is all style and no substance. Expensive, flashy, and fundamentally broken. If you value your time, or money, do not buy this. GE clearly cares more about profit than quality or customer experience. Amazon too? They haven't weighed in!

El producto no funciona , la bomba de agua no trabaja y sale la leyenda de add water ,

I love, love, love my Opal icemaker! It was expensive, but I saved up to buy one after I saw one at my friend's house. It is so neat! It makes the ice like you get in your drink at Sonic. It's tiny and crunchy and perfect for all my drinks. It is a little bit noisy, but it only runs until the ice bin is full, then it stops on its own. I imagine I could empty the bin into another container to keep in my freezer so I could have tons and tons of this great ice to use at a party. The bin on the icemaker doesn't hold a lot, so when the item description says it will make 38 pounds in 24 hours, I would HAVE to do that. The place where you pour in water (without the side tank) isn't very big and would only support filling the bin up about halfway. You need the side tank or you'll be filling it up every hour or so. I like that I can turn the light off or have it bright or dim. I haven't messed with the WiFi or voice control, so I can't speak to that. I don't know why anyone would give it fewer than 5 stars. Buy one! You'll like it.

We’ve had this ice maker for a few years now and we really have very few (if any) real complaints. It makes ice exactly like you get at Chik-Fil-A and other fast food places. It’s small pellets of ice. It makes ice fast. No odd tastes or discolored ice. Pretty straightforward operation. We fill gallon ziplock bags full of this ice and stock the freezer with it as a backup to our regular fridge /freezer ice maker. We have a good ice maker in our GE Profile refrigerator freezer but we are a family of four (two teens) and we are all ice water & iced drink fiends. We go through so much ice - especially in summer. We carry large 40+ ounce canteens and our kids take them to school daily & keep them on their nightstands to drink all evening & overnight if they get thirsty. I keep ice water in a Corksickle tumbler and carry it next to me morning & night. The freezer ice maker sometimes just can’t keep up so we use this machine to replenish. It’s great for taking bags of ice for coolers on trips too. My younger daughter enjoys just eating the ice like some snack on popcorn. It takes up a sizable amount of counter space so small kitchen folks beware. We have the space and love it. Don’t hesitate. This is one fantastic ice maker — take it from someone with years of experience owning one.

WHEN THE ICE MAKER WORKS IT WAS GREAT. SUPER DISAPPOINTING THAT IT ONLY WORKED FOR ABOUT A MONTH AFTER PURCHASE. CUSTOMER SERVICE HAS BEEN A NIGHTMARE. THEY EXPECT YOU TO KEEP A HUGE BOX LYING AROUND THE HOUSE FOR AN INDEFINATE PERIOD OF TIME SO THAT YOU CAN SEND IT BACK TO THEM IN ITS ORIGINAL PACKAGING SO THEY WILL HONOUR THE WARRANTY. I AM ON THE HOOK FOR 'DAMAGES' THAT MIGHT HAPPEN WHEN I AM MAILING IT BACK TO THEM TO FIX IT. IT WEIGHS ALMOST 50 POUNDS. I CAN NOT FIND ANY LOCAL PLACE TO WARRANTY IT. NO ONE FIXES SMALL APPLIANCES ANY MORE. IT IS VERY NICE LOOKING, BUT WHAT THEY ARE DOING ON THE INSIDE OF IT, IT IS SUPER UNRELIABLE. THEY ALSO SHIPPED ME A DIFFERENT PRODUCT THAN THEY DELIVERED TO ME. THE INVOICE DOESN'T MATCH THE PRODUCT. I AM TRYING TO GET THAT FIXED BEFORE I SEND THEM ANYTHING. BRUTAL CUSTOMER SERVICE. DO NOT PURCHASE