ieGeek 2K 3MP Security Camera Outdoor, 360° PTZ CCTV Camera Systems, Wired

Having already had 1 of the ieGeek 2.4/5GHz PTZ outdoor security cameras at the front of my house it made sense to buy the set of 2, especially considering the good price. In total I have 8 ieGeek cameras dotted in & around my house. Once again I wasn't disappointed with the end result, clear video, easy to use ieGeek App with the option to purchase subscription packages or just record to SD card. The installation process is made easy by the addition of a template that you can attach to the surface where the camera will go. You then simply drill a couple of holes into that surface or simply screw the camera into that surface & then connect the long USB lead to the enclosed USB plug & into a wall socket & you have installed your camera. Before you fix the security camera in place I find that it is easier to connect the camera to your internet router by simply following the instructions on the ieGeek App that is available by scanning the QR code within the documentation. All in all the 2 camera set from ieGeek was a good buy for me because of the ease of the installation (you can actually buy a ieGeek solar panel, instead of plugging the camera into a wall socket) thee ease of use of the App & the video quality is very good. I highly recommend this double camera unit

I have brought around 20 of these cameras now and find them to be a amazing quality camera both inside and outside, very straight forward to set up, using a 64gb SD card will give you around 5 days of continuous recording. The image quality is also very good with high quality zoom. Lots of great features including motion tracking, audible alarm and light, night infrared will intelligent colour. Overall these are great affordable products.

Camera easy to install and performs very well. The picture quality is much improved from earlier models. Good back up service for any queries

Had a couple of issues with the Camera, Background noise on the sound all the time (even with noise setting set at LOW ) and footage missing from recorded history on SD Card (Card was correct spec) Because of this I contacted their support by email and they always returned my emails within 24 hours. Responses seemed to be a bit automated and not particularly related to my specific problem at first but I eventually received the correct response for my problem. Once they fully understood my problem and all the correct settings were discussed they immediately said they would send a replacement unit to me and it arrived within 48 hrs. The Camera is fairly easy to set up, instructions could be a bit more clear and the very small print on user book is not helpful but I reverted to the PDF download user manual. As far as I can see this camera is only for use with the Igeek Mobile app and cannot be used with any other software. Works O K without the Cloud service and as long as the camera is not stolen you can download and record any special event footage onto the mobile phone memory card if needed. With a 120 G b card you get about 7 days before it overwrites the old footage. Overall a very good product for the price and the picture quality is excellent. Happy with camera and would recommend it.

Good product I recently bought this because my older one was done it couldn't use 5ghz band wifi. This is alot easier to connect to my WiFi and the picture is good quality with a wider view than my old one and the audio is brilliant it picks up every noise. The app is easy enough to navigate Overall a good value camera that does its job

Excellent cameras. I now have three of them. They are easy to install, easy to use and excellent value for money. I have my first two cameras over a year and never had an issue. The best thing about them is all the options for configurations. You can adjust it to suit whatever you need. Excellent support too

To explain, I was very excited by the IEgeek IE20 PTZ Camera, which had lots of features a reasonable price and looked good too! It easily connected to the wifi and I mounted it on the wall, the image quality was fairly good, however, the instructions were seriously badly translated, I had to contact IEgeek customer-services as I could not find a setting to program a camera-sweep-motion. Iegeek replied with the required instructions which were not included in the book. (FYI - you can start a sweep after setting the individual camera points by entering: "65" then press "transfer"). So the camera was up and working, I did however wake the neighbours at 2 am with the loud siren and bright flood light.(sorry!). I changed the settings to reduce the chance of an incorrect alert. 25 days after fitting the camera it died, it would not respond, no image, the camera just states it is OFFLINE! After following the fault-finding section multiple times still nothing, so I followed Amazon's advice to contact the supplier IEgeek for "Customer Support" which I did, I sent an email, (it generally takes IEgeek 24-48 hours to get a reply as they are obviously overseas). We had several emails taking about a week, after which IEgeek suggested I should contact Amazon for a refund which I was disappointed with but fair enough. So I was then extremely annoyed to find that I could not initiate a return/refund with Amazon as the order had passed the 30 DAY-WINDOW for return/refund, which was caused by the supplier IEgeek. So I emailed IEgeek advising them of this and that I either wanted a full refund or a new replacement camera. After several more emails and having to go through all the same steps again with IEgeek (as they don't read the previous email string). they eventually agreed to send me a replacement, which came about a week later, however, the tamper-proof tag had been tampered with, so not sure if it was a new or refurbished unit. I immediately installed the camera, I did have difficulty connecting this unit to the wifi (unlike the 1st). Just an hour or two later and the replacement camera is up and running, I am happy once again! Just 5 days later the replacement camera failed in the same way as the last "OFFLINE". So I contact IEgeek again after several more repeated emails they agreed to send me a replacement for the replacement, the camera arrived in approx 7 days. This camera looked new and had an intact tamper-seal, however: I originally ordered a BLACK camera, the latest replacement is WHITE! I then checked its specification on the IEgeek website against the IEgeek camera I ordered, not only is it a far cheaper PTZ Camera it does not have all the features of the IE20!! And the connection wiring is different! Very disappointed I contacted IEgeek again to advise them of the issue hoping that this was just a simple error, IEgeek asked me to send photos of the boxes which I did (see attached). They replied only to say that I should contact Amazon for a refund. IEgeek has done this because they know that: 1) The 30-day return window has passed so a return cannot be initiated via Amazon Online (very sneaky). 2) It is notoriously difficult to contact a human at Amazon-Customer-Services (very sly). 3) Not many people will bother to go through with additional email complaints, online live-chat and telephone calls (but I will). So to IEgeek I only want what I paid for, a working IE20 PTZ (Black) Camera or a full refund! If you send me another camera and it fails I will be coming back to you! I will update this post advising how this turns out! YOU HAVE BEEN WARNED!!

I have all my security system using ieGeek. I have used them since I lived in our previous house and now I bought more due to moving house and to different town. So it should tell you a lot about ieGeek. I have a doorbell camera, 2 power plug outdoor cameras, 1 battery outdoor camera and an indoor camera. I use the battery camera for my back gate, the area it reaches is quite far, until the alleyway so it benefits my neighbours too. The outdoor cameras are used for backyard, alleyway and front car park. I particularly love the siren feature. They are loud and catch people's attention straightaway. With ieGeek I have built my own security system without having to pay so much cost compared to using a security system company. And the immediate effect is paramount. The design is sleek and high quality. From the very moment I opened the boxes, the weight of the camera alone speaks volume. I know they are good cameras! People also notice from far that they are 'no joke' cameras. I subscribe to their AI and cloud storage plan, they give you good amount of choices of plan, and cheaper when you bind your cameras altogether. In terms of communication, their customer service is there as well to standby and assist. Long time ago, I once contacted ieGeek customer service for what I thought a faulty, and thinking that's it then now it might not as good as I thought. But it was apparently my own mistake with not knowing how to do it. They helped me well. They have helped me with sorting out the warranty as well, I just sent my Amazon order numbers and boom, the warranty is activated. I have got so many people been asking me about what the brand of my CCTVs. I highly recommend ieGeek to everyone. Thank you, ieGeek. You've given me peace of mind both when I'm at home and not at home.

Cameras reset itself everyday so I have to re connect them again everyday , not recommended at all

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DO NOT BUY . .it claims to have no subscription but you have to sign in to a fake account .My bank realised what they were doing and stopped them charging my account but they blocked my bank card and froze my account .It took me 3 days to get a new card. Nothing but hassle. Im sending it back to amazon with a serious complaint.Very suprised that AMAZON are dealing with crooked companies like this.it claims to be a 5G camera but when you set it up it clearly states that it will not work with 5G .More lies from iegeek and AMAZON should be ashamed to be promoting these crooked companies.

After two months, the camera no longer records to the SD card. Other than that, everything is fine. Good image quality even at night and very good motion sensitivity.