Is your jewelry hypoallergenic?

Yes, however, Women with extra sensitive skin should wear our earrings made with titanium or sterling silver posts, or any product from our Solid Gold collection.

Will the jewelry tarnish or turn my skin green?

No, it will not turn your skin green, and gold-plated jewelry shouldn't tarnish with proper care.

Can I wear your jewelry in the shower/water?

Our pieces are water-resistant meaning some exposure to water will be fine. However, we recommend avoiding long exposure to water as this can wear down your jewelry.

How should I take care of my jewelry?

Plated pieces can be prone to oxidation from exposure to moisture. We recommend drying them after showering and avoiding lotion and perfume. To minimize scratches, store pieces in your Ana Luisa pouch.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.