BISSELL Spinwave SmartSteam Steam Cleaner Mop, Swivel Steering, 3897A | SmartSteam sanitizes hard floors; LED headlights; corded electric for scrubbing and sanitizing

this lil beauty is one of THEEE best things I used it is so quiet while running my dogs just watched it clean it is so easy an smooth its unreal , wasnt expecting it to work so well due to others iv had it gets up to 212° as it cleans. you can actually see the steam I loved useing it, I tryed it this morning an it cleaned perfectly the swivel is awesome. id definitely recommend this beauty I waited to use it cuz I forgot the solution for it but thats been purchased, it worked better then any mop iv ever had nice long cord , only 2 buttons , has a monitor screen on unit itself so u can tell how hot it gets , having dogs theres always something stuck to the floors but now lokks so njce an clean, love this im.meaving before an after pictures from this morning huge difference!!! an tbe fact i can toss them in washer is a huge plus, I did get extra pads so I dont have to worry about it later on , ill be set for these floors for a long time. thank you Bissell

This floor steamer did a great job of refreshing my tile and cleaning those tough discolored-but-cant-get-it-clean high traffic tiles. There was nothing I did not like about this awesome steamer. You do need to use distilled water. It wasn't difficult to assemble, instructions are well explained. There are two settings... steam cleaning and sanitizing. I chose sanitizing. You cant use this machine quickly. You may need to give 4 or 5 passes in tough areas and move slowly. Takes time but zero effort. You do need to sweep and mop WELL before you use this machine. It doesn't pull up dirty water so the floors need to be as clean as you can get them first or you'll have a mess. What impressed me is after all done and dried, those stubborn areas are clean and the entire floor is brighter. Used much less water than I expected. NO chemicals! NO loud machine sounds, its nearly silent, so a pleasure to use. Glides and guides you around the floor so NO pushing, hardly any pulling. The pre-mopping did my back in but using this steamer required very little effort. The swivel feature is great. Along baseboards I turn the head long and it pulls along the wall, deep cleaning right up to the wall. It's not messy. Turned out great. Clean, uniform, brighter. I peeled the pads off to wash, they were black. And after I mopped as well as I could! I put them in a washer with a beach towel and washed in warm water with reg detergent. Came out clean as new. Set them on an outdoor table to dry. Says you CAN dry them in a dryer but there are plastic bits that I think would warp somehow so I discourage a dryer. I cant say enough good things. I am standing in my kitchen like Maria spinning on the hilltop. Lol

This is the worst steam mop I have ever used. I have been through 3 of these! The first issue was my fault, our puppy chewed through the cord. I had loved the mop so much at first I eventually purchased a 2nd one. This second mop worked great and then stopped working after exactly 1 month. The mop head still spun, the machine was heating up but the machine had stopped producing steam. This may have also been my fault as I did put a little all purpose cleaner in tank so I thought I might have ruined it. Reached out to Amazon support who was willing to send a 3rd mop. I got the mop back on July 20th of 2025, I mop once a week on the weekends and as of today, August 17th, the mop stopped producing steam again! This time I followed the instructions to a 2. I never kept the water tank stored on the machine, I only used distilled water and just over a month with this 3rd mop it stopped producing the steam. I am beyond fed up and will be switching back to my shark steam mop I once had. I thought for the price, durability of the machine based on weight and customer service I was just having bad luck but turns out this is just a terrible product. I had read through reviews to only see other having the same issue, I just cannot understand how after 3 mops, I ran into the same issue and any troubleshooting the manual advised did not work. I had always loved bissell and their products but this has turned me away and I was trying to use it as honestly as I could especially after the 3rd mop. Do not buy this mop, look elsewhere and honestly don’t invest this much. I don’t think steam mops in general are meant to last that long anyway but the best luck I had was with my simple $40 shark one. I tired to invest in a more expensive product thinking it would be worth it but it’s been nothing but a nightmare and a headache all year. Absolutely terrible.

I love this thing! It is smooth and quiet and really cleans well. I have a 2000+ sq ft house, but the four bedrooms are carpet, so I am able to fill the container just once with the Bissell cleaner and it is enough for a full clean of the tile in my kitchen, and entry way, and all the LVP in the main living room, and both dining areas. I do have to move the cord to a new outlet once during the session. I have one cat that leaves dusty footprints and the occasional vomit spots around the house, but the steam mop tackles those areas with a streak-free shine. This mop is extremely portable, lightweight, and seems like it just glides over the floor surfaces with ease. The steam heats up to 212 degrees Fahrenheit, and there is definitely dirt that has been removed because it shows up on the two circle pads when I’m done. No more mop and bucket for me! I simply throw the dirty pads in the washer, put the two new clean pads on (I recommend getting an extra set with your purchase so your mop is always ready to use, or for those really dirty jobs), refill the container with fresh cleaner and my mop is ready for the next time. I am not sure why I didn’t buy this a long time ago! Definitely recommend!

I purchased 2 lemons of a different brand last year. I wasted time, money, patience…and decided not to buy any more of these. The only reason I changed my mind was because of the reviews on this specific brand/cleaner…& being desperate. It came in a smaller box so I was worried if that’s why this product was on sale. Lol. The size is actually perfect for anyone. It’s not tiny, so don’t let the box fool you. The look, quality, and cord length met my expectations. The steam output adjust to whatever kind of floor you may have. The temperature sets itself (depending on if you have tile, hardwood, etc.) It’s durable and was simple to put together. It cleans and sanitizes extremely well which is what I was looking for since it’s the start of lets spread more germs season. It cleaned up a lot of tough spots my other non steaming cleaner was not. The mop pads need changing if you realize it’s not working as well on your floor or if you realize it’s leaving “grits” of dirt. Wait a few moments before popping them out because they can be hot. (They are easy to remove) It collects/cleans fast. Since it rotates at the bottom & not in any specific shape, it doesn’t get into direct L corners but truly close enough. After I was finished, I wash the mop pads in the washer on hot water and added a drop of bleach the first time and then I dried them on low in the dryer. Came out brand new and ready to use again. You’ll receive 4 with this purchase so that’ll give you time to order more if needed. So glad I made this purchase and while it was on sale:-)

Absolutely LOVE!! Of all housecleaning tasks, my least favorite is mopping floors. I would rather clean toilets. I was complaining to a friend that had just bought this BISSELL, and she was using it for the first time with flying colors. So immediately ordered. WOW!! So glad I did! This is SOO easy to use. Fill the tank (easy), twist the knob (easy), put it back on the steamer (easy). Plug in and away it goes. My floors have never been cleaner, and it has never been easier. And floors are dry almost immediately after you mop them. When I’m done, I just take off the Velcro pads and wash them with the rest of my laundry. Amazing product.

Works well with the steam & rotating pads. I like it very much. Was easy for this 73 yr old gal to assemble. One problem I'm having is getting the water tank off. It's almost impossible for me to pull it straight up to remove. I'm hoping with use it will come off easier.

I LOVE this steamer. However….it does break easily. I regret not buying the protection plan. ABSOLUTELY BUY THE PROTECTION PLAN PROS- The first two uses were amazing. Exactly what I was looking for to clean the kitchen and main floors with. The water compartment is a little small but it is easy to just fill and quick to steam, so I don’t consider that a downside. CONS The spinners are cheap material and mine stripped by use 3. It didn’t take much either. I’m not rough with my appliances, so I was surprised when the spinner pad “caught” on a wall edge, just as I was applying a turn pressure, THAT was enough to strip that sides rotating mechanism. I can tell it’s a plastic piece that stripped based on the sound it makes and I cannot have the part fixed for less than the cost to buy a new one. So it’s definitely a cheap build. Now it makes a god awful noise and one side won’t spin the moment slight pressure is placed against it. Therefore when I turn it on and it touches the floor it sound like I’m murdering a Canadian goose. It’s ridiculous. I could tolerate the sound if it still spun, but that side is never going to work again. Therefore, my review is: 4 star with a protection plan 1 star without a protection plan *subtracted a star for the fact that a protection plan requires further action. I bought on a Black Friday deal for $180 (down from $229 I think) and I can see the price has reduced greatly for a new “regular price” in less than a year. I would say it is not worth the money simply because it will absolutely encounter a similar issue over time. I didn’t give the negative reviews enough attention because I thought I had a lighter touch and wouldn’t run into the same issue. Had I known how easily the spinning feature would strip and not work, I would have definitely spent the extra $20 for the protection plan. But I’m frugal and opted out. Now I’m stuck with a piece of junk 😢

J' ai commandé cet article mais il ne convient pas pour la France. La prise est américaine.

Una de las mejores compras que he hecho para mi casa. Hace más de un año que la tengo y realmente es buenísima. No he tenido ningún problema y me resulta muy útil para limpiar todos los pisos de mi casa. Una cosa importante de este modelo es que se puede apagar la función del vapor, pero mantener la función de trapeado, lo que es ideal para pedidos de madera que no deben recibir calor. Para los suelos duros sí uso el vapor y quedan perfectos. No se puede poner ningún líquido directamente en la máquina, excepto agua destilada; pero con eso es suficiente, quedan limpios y sin mucho esfuerzo, y si se necesita algún producto adicional, siempre se puede rociar aparte directamente sobre el piso. Las mopas de repuesto también las venden aquí en Amazon, tanto las originales como las de otras marcas. Sí, la recomiendo y la volvería a comprar sin dudarlo.

It stopped working in 3 days and they refused to service it. We had to find a repair company and pay AED 500 just to have it looked at.