Why does my power bank provide less power than expected?

Since AC/DC conversion and circuit heating consume about 40% of the capacity, a fully charged 5000mAh power bank will provide about 2800mAh to your devices, which provides iPhone 15 0.68 charges.

Why does it get warm when used?

When the power bank is charging or discharging, some heat may be generated due to energy loss during transmission, which is normal.

Why can’t charge the magnetic power bank?

For best results, please use chargers with specifications of 5V/3A, 9V/1.67A or above(not included).

Why can’t the product magnetic charge my phone?

Triple-clicking the "Power Button" will turn off the wireless charging function. At this time, just need to click the button to restart the wireless charging function. And please note that this product is not compatible with non-magnetic phone cases.

Why is the charging process slow?

The wireless charging provides up to 7.5W maximum power and the power bank offers a fast charge of 15W max via the USB-C port.

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Description

🧲 Power up in style—never miss a beat with magnetic magic!

POCKET SIZED POWERHOUSE - Compact 4.2x2.7x0.5 inch design weighing just 145g—power on the go without the bulk.
EFFORTLESS SNAP CHARGE - 10N magnetic force ensures perfect alignment and slip-free wireless charging every time.
DUAL DEVICE FAST CHARGING - Simultaneously power two devices with wireless and USB-C PD 3.0 wired charging up to 15W.
SILKY SMOOTH SCRATCH FREE - Premium silicone finish protects your phone’s back while delivering a soft, luxurious touch.
TAILORED FOR I PHONE 12 16 SERIES - Optimized compatibility for the latest iPhone models, ensuring seamless magnetic connection.

The UGREENNexode MagSafe Power Bank is a sleek, ClimatePartner certified 5000mAh portable charger designed for iPhone 12 through 16 series. Featuring a strong 10N magnetic snap for perfect wireless alignment, it supports 15W PD 3.0 fast charging via USB-C and can charge two devices simultaneously. Its compact, lightweight silicone body offers scratch protection and premium feel, making it the ultimate travel-friendly power companion.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.