i ordered this, but i received a used one that had been returned, and sent to me as a new product! unsanitary & unacceptable!! how can this happen???

I wouldn’t know. You need to communicate with Amazon

A question for the 4All Family team- I need to transport 8 .5cc prefilled syringes without needles. Which cooler will best fit these?

Hello, Thank you for your question, we hope you are doing well! For this scenario we would recommend using one of our largest coolers which are listed below. -4ALLFAMILY VOYAGER COOLER B08J6WQZ2P -4ALLFAMILY EXPLORER COOLER B07SYZ22GS -4ALLFAMILY Big Nomad COOLER B0964ND8Y3 You can find the preferred cooler by searching them on the Amazon Search bar or by searching their respective codes that you see in the brackets. The best from the three coolers is the Voyager as it can be used as a mini-fridge to keep meds cool indefinitely. If you need to transport meds you can go with the Big Nomad as it will keep your syringes cool for 28 hours. We hope this helps! Warm regards 4ALLFAMILY TEAM

How many Enbrel pens will this hold?

Hello, Thank you for your question! The 4ALLFAMILY NOMAD 48H 7 PEN INSULIN COOLER can hold 5 Enbrel pens. Hope this helps! Best regards, 4ALLFAMILY TEAM

How many pens such as Ozempic will fit with the biogel inside together??

Hello, 4allfamily Medicine cooler travel case, 72 hour cooler model will hold 4-5 ozempic pens. Kind regards, 4allfamily customer care team 💙

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4ALLFAMILY Nomad Insulin Travel Case Cooler – 52H Non-Electric Insulin Cooler Travel Case TSA Approved with Lightweight Design – Air Traveling Friendly, Reusable Big Thermo for Medications

Product ID: 451807968

Details

Brand
4ALLFAMILY
Capacity
900
Colour
Blue
Included components
Biogel Ice
Item weight
0.73 Kilograms
Package information
Bag

⏳52H cooling without power

📲Digital temp monitor w/ 60+ day battery

✈️TSA approved & travel-friendly size

€ 208.04

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

❄️ Travel cool, stay sharp – the ultimate insulin cooler for the modern nomad!

DURABLE STYLISH DISCREET - Scratch-resistant, vibrant finish with thick insulation protects meds and your style.
TSA APPROVED TRAVEL COMPANION - Glide through airport security effortlessly with a compact, carry-on ready design.
UNMATCHED 52 HOUR COOLING POWER - Keep your insulin safe all day and night without a single plug-in.
SMART DIGITAL TEMPERATURE DISPLAY - Monitor your meds’ perfect climate in real-time with a sleek touchscreen.
VERSATILE STORAGE FOR 30 MEDICATIONS - Organize insulin, Ozempic, and more with dedicated pockets and insulated bags.

The 4ALLFAMILY Nomad Insulin Travel Case Cooler offers up to 52 hours of non-electric cooling, featuring a fast-freezing Biogel pack and a digital temperature monitor with a 60+ day rechargeable battery. TSA-approved and lightweight, it fits easily in carry-ons and backpacks. Designed for over 30 injectable medications, it combines durable, scratch-resistant materials with smart organization to keep your meds safe, cool, and travel-ready.

Specifications

ASIN	B0964ND8Y3
Best Sellers Rank	66,577 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 277 in Storage & Travel Packs
Brand Name	4ALLFAMILY
Capacity	900 ml
Colour	Blue
Country Of Origin	China
Customer Reviews	4.5 4.5 out of 5 stars (675)
Handle Type	Handle (medium confidence)
Included Components	Biogel Ice Pack
Item Weight	0.73 Kilograms
Manufacturer	4ALLFAMILY
Manufacturer Part Number	BASIC
Material Type	Polyurethane (PU), Polystyrene (PS), Polyethylene, Polypropylene (PP), Foam, High Density Polyethylene (HDPE), Plastic
Model Number	BASIC
Number of Compartments	1
Number of Items	7
Number of Packs	1
Pattern	Solid Blue
Shell Type	Hard
Size	2 Piece Set
Style Name	Modern
UPC	615666277767
Unit Count	1.0 count
Water Resistance Level	Water Resistant

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€ 208.04

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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