Question 1

I bought a regular size cup from saalt it has good seal but still leak, and I have issue with weak urine stream when using this. help please

Accepted Answer

When your cup is inserted correctly, you shouldn’t experience any discomfort or leaking. First check the position. Saalt Cup sits lower in the vagina than a tampon. If it is too high or too close to the cervix, it can leak or cause discomfort. The current positioning you're using may be applying pressure to your urethra causing the weak urine stream and be contributing to the leaking. Insert the cup at an angle to match the natural slant of your vaginal canal. For many women this will be horizontally towards your tailbone vs straight up. Leaking can also be caused by a poor suction seal. Make sure the four air holes are not clogged and that the cup has fully opened. Swirl a finger around the base of the cup to check for any folds or indentations. Pinch the base of the cup and rotate it to make sure it is opened completely. If leaking persists let us know and we'll offer additional tips. Most importantly keep trying small adjustments, everyone is different.

Question 2

I'm over 30 but only had a C-section not a vaginal birth, I tend to have lighter periods.  What recommendation do you have for sizing??

Accepted Answer

You will likely be able to comfortably use either Saalt cup size with the right tips. Many use the small for light to normal days and the regular for heavier flow days. This is why we also sell our cups as a 2-pack. Sizing is not an exact science as we all have unique anatomies, but there are more factors than just childbirth (C-section or not) and age. For example, if you have a low cervix and/or strong pelvic and vaginal muscles the small may work best for you. Likewise, if you have a high cervix and/or very heavy flows the regular may work best for you. These are just the opposite ends of the spectrum as again many can use both sizes. Buy in confidence knowing if after 2-3 cycles you aren’t happy with your cup we will refund your total. You may always contact us for help and questions as well. Thanks!

Question 3

how to choose the size ?

Accepted Answer

Many use both cups, the regular on their heavier days, and the small on their lighter days so we offer a two-pack that has both sizes. If looking to purchase a single cup there are many factors that may help you decide:
Small Saalt Cup
- 2-3 tampon capacity 
- light flow
- low cervix
- beginner cup user
- 25 mL

Regular Saalt Cup
- 3-4 tampon capacity
- heavy flow
- high cervix
- cup users
- 30 mL

Question 4

When will you be able to sell to mexico? we have very little options there. where can i find these in my country? do you know other sellers?

Accepted Answer

We are only able to wholesale within the US right now so sadly no stores/sellers in Mexico yet. We are working to be able to sale internationally, but sadly this takes time.    Thanks for your interest in our cups!

ASIN	B079DVXSP8
ASIN	B079DVXSP8
Best Sellers Rank	#12,408 in Health & Household ( See Top 100 in Health & Household ) #10 in Menstrual Cups
Brand Name	saalt
Color	Regular Ocean Blue
Customer Reviews	4.3 4.3 out of 5 stars (7,871)
Date First Available	April 23, 2018
Item Diameter	1.8 inches
Item model number	BD12523
Manufacturer	saalt
Manufacturer	saalt
Manufacturer Part Number	BD12523
Material Type	Silicone
Material Type Free	Bisphenol-A (BPA) Free, Chemical Free, Latex Free, Toxic Free
Model Number	BD12523
Number of Items	1
Product Dimensions	3 x 3 x 5 inches; 2.47 ounces
Size	1 Count (Pack of 1)
UPC	851705008033
Unit Count	1 Count

Saalt Menstrual Cup, Reusable Period Cup with Carry Bag | Comfortable Reusable Menstrual Cup with Leak-Free Protection Up to 12 Hours, BPA and Latex Free, Regular, Ocean Blue

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