New E4830 DuraXE Epic AT&T/Unlocked/Consumer Cellular/T-Mobile Flip Phone 16GB Rugged 4G LTE Black (2 Year Kyocera Warranty) Kosher NO Verizon

Bought this phone for my husband, he's a farmer and spends a lot of time in dusty, dirty conditions so he needed a tough phone that could withstand being dropped or carried in overalls without mistakenly calling someone. He's had it for over a year and says it's a good phone, easy to use and the charge holds pretty good.

I ordered this phone mainly because it advertises as coming unlocked, then when it shows up it instead has an unlock code on the box. No big deal right? Just swap the Sim, put the code in, and it's fine. Except that doesn't work- I swapped the sim from my current phone, turned it on, and nothing. There was no place to enter an unlock code. After trying to google the problem I went to their customer support, which sent me to Kyocera's website. There after explaining the problem they claimed I had to go to AT&T and give them the unlock code. So I tried using AT&T's website, and nothing worked. Finally just refunded the phone, and wouldn't you know, there is a $60 "restocking fee" because the phone was opened. This product is a total scam.

Great phone for the elderly that do not want to use the newer smartphones. This one came and after a month of use had an issue with the batterry. Tried returning but was about 5 days after the return date. Fortunatley the seller helped me contact the Kyocera company which apparently phone has a known issue with the batterry. Kyocera sent me a new batterry in about 3 business days. Only issue is that if you do purchase defenitley contact Kyocera ASAP to get a batterry it WILL fail sooner or later. Other than that holds great charge has normal size for a flip phone and really simple to use.

Ordered this to replace several year old phone. Battery stopped working g in 2 months & phone wouldn’t turn on. Customer service was good, sent out new battery which solved the problem and it worked perfectly. Durable phone.

I feel like I was misled on the battery life of this phone. Overall, I love this phone it met my expectations and it was exactly what I wanted except for the battery life. I did very careful research in deciding on a phone, so I'm a little sad about the battery capacity. I even bought an extra updated 2500mah battery, and that's the one I am using. Here's how the battery life works out. If you use this phone just for calls and texts, and your intentional with the battery management. Then you could possible get a week off of one charge. However, if you use any of the extra features like the radio or the music player, then you'll have to charge this phone daily. Then its charge is comparable to any other smartphone out there. Having purchased other dumb phones before, this phone feels bulkier and heavier than other standard dumb phones. I had hoped the extra size would translate into robust battery life, but that is not the case. I would say that other dumb phones are just as good as this one.

Bottom Line: For those wanting phone unlocked, reach out and email the seller to get the unlock code! Details: So I was concerned when I got the phone and tried to unlock via AT&T website. I got denied (I don't use AT&T service, I use a T-Mobile MVNO). Reading the policy on AT&T, it says there is a 60-day waiting period and I got concerned. I started the return process on Amazon. However, the seller reached out to me when I started the return and gave me the unlock code. It worked immediately (same day I received the phone). I must say I was really impressed with seller Whiz Cells 2. Great customer service.

My husband is very hard on phones, he used to go through a phone a year or more (dumb phones only). This is the second Kyocera he's had, the first one lasted 4 years. He's a welder so he works in a machine shop and with it being on a belt clip it gets banged up quite a bit. The last one went through the washing machine a few times, down the stairs due to the belt clip breaking one or twice as well. The washer and dryer turned out to be too much but the only issues the last one ever had was the battery was clearly wearing out towards the end. Highly recommend these phones if you're similarly hard on yours.

Phone is an excellent phone, however this is a flip phone that is hinged in the middle and already has side play, as well as i have the same phone, 3.5 yrs old and has no side play, tight as day one when i purchased it.