Question 1

It arrived broken in half, is there a way to get a replacement?

Accepted Answer

The after sale questions about the FBA order are all responsible for the reception of the front desk.
Contact Amazon Customer Service through the following steps : 
1. Use your Amazon account to log into www.amazon.com 
2.Pull down to the bottom of this page and find "Help" button , and click on it to get into a new page 
3. Find "Need more help " in the middle of this page and move it to this button and you will see "Contact Us " and click on it .Then you will get in touch with Amazon Customer Service Associate.
4.Or you may choose to call the Customer-Service by number 1 (888) 280-4331
They are available 24 hours a day, 7 days a week.
At the same time, you can also contact us via Amazon background email.

Question 2

The mask came broken in half. Do you offer replacements even if you don't do refunds?

Accepted Answer

Will provide alternatives
The after sale questions about the FBA order are all responsible for the reception of the front desk.
Contact Amazon Customer Service through the following steps : 
1. Use your Amazon account to log into www.amazon.com 
2.Pull down to the bottom of this page and find "Help" button , and click on it to get into a new page 
3. Find "Need more help " in the middle of this page and move it to this button and you will see "Contact Us " and click on it .Then you will get in touch with Amazon Customer Service Associate.
4.Or you may choose to call the Customer-Service by number 1 (888) 280-4331
They are available 24 hours a day, 7 days a week.
At the same time, you can also contact us via Amazon background email.

Question 3

Does the mask fit women?

Accepted Answer

I'm pretty sure it would fit a woman. I'm 6'4" and the mask fits me pretty tightly. It would work for you 👍🙂

Question 4

Is this mask flexible or does it have a hard shape?

Accepted Answer

It’s a hard mask, very little flex.

ASIN	B078Y7QV4W
Age Range Description	Adult
Best Sellers Rank	#194,097 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #255 in Men's Costume Masks
Brand Name	Ubauta
Customer Reviews	3.9 3.9 out of 5 stars (4,422)
Import Designation	Made in the USA or Imported
Item Dimensions	7.1 x 5.5 x 2.4 inches
Item Highlight	All 73 Hand-Painted Gears & Rivets Show in Party Photos - Men & Women Get Noticed at Cosplay - Thick Gears Look Real Not Fake
Item Type Name	steam punk mask
Item Weight	3 ounces
Manufacturer	Ubauta
Material	Faux Leather, Plastic
Number of Items	1
Number of Packs	1
Number of Pieces	1
Part Number	PK-BL-GD
Size	One Size
Style Number	PK-BL-GD
Subject Character	Steampunk
UPC	669819487350 714532067393
Unit Count	1 Count

Ubauta Adult Steampunk Mask for Halloween: 3D Pops from Selfie to Waist-Up

Description

Specifications

Common Questions