Service Agreements for Smb Consultants: A Quick-Start Guide to Managed Services
Product ID: 57835469
Service Agreements for SMB Consultants: A Quick-Start Guide to Managed Services by Karl W. Palachuk is an essential guide for I.T. Consultants. All forms are available to download online. Everyone knows it: Spoken agreements aren't worth the paper they're written on. The SMB Consultant is facing changes we never imaged a few years ago. Managed services are everywhere. Franchised tech support is taking off. And now big corporations are trying to compete in the "SMB Space." Whether you like it or not, you need to make some changes in order to meet the challenges of the next few years. Service agreements literally define your business. If you're not using them, you need to start today. If you are using them, great! Just make sure that they truly represent who you are and how you want to define your business. Whether you sell your services hourly, in blocks of time, or with a Managed Service plan, you need a good service agreement. As with his other books, Karl gives you more than just the forms. Service Agreements for SMB Consultants includes best practices and lots of great information to help you run your business more prosperously. Review: You can download the extras - I don't know why there are all these reviews that say you cannot download the content. Just do what it says in the book. Go to (...) and register. You will have to send a copy of your desertcart invoice to prove you own the book. Personally I like this better than including a CD. That would probably add cost to the book. Anyway, this is a great book. I'm about halfway through, and it has really helped me understand the importance of service agreements. Review: A great template to build on - This book gives you plenty to think about and some templates to get you started on your journey to becoming an MSP instead of a break / fix technician.
| Customer Reviews | 4.0 out of 5 stars 16 Reviews |
M**I
You can download the extras
I don't know why there are all these reviews that say you cannot download the content. Just do what it says in the book. Go to (...) and register. You will have to send a copy of your Amazon invoice to prove you own the book. Personally I like this better than including a CD. That would probably add cost to the book. Anyway, this is a great book. I'm about halfway through, and it has really helped me understand the importance of service agreements.
A**Y
A great template to build on
This book gives you plenty to think about and some templates to get you started on your journey to becoming an MSP instead of a break / fix technician.
D**T
Great read and examples.
Great read and examples. Again, no general common sense advice but direct advice. Perfect book for all types of consultant.
G**G
Good content but you won't received the promised material.
Its a good book with some good content and I appreciate the way its concisely but yet thoroughly conveyed. However, like another review, you will not receive the online content purchasing it from Amazon and you will receive no responses emailing the links on his website. I did purchase some of his others books from his website and was able to download the promised content. For this book I actually purchased it twice, once from Amazon to read and once from his website to obtain the downloaded forms. The website functions as an automated selling machine, with no support behind it. Ironic. But kudos to the author, he is selling a product. a good one.
A**R
great book!
Still finishing this book up , but an excellent book and an easy read that tells you a lot of great info. I'm a starting out MSP, but I could see the value no matter where you are in your business
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