eufy Security, SpaceView Pro Video Baby Monitor E210 with 5" Screen, Two-Way Audio, Security Camera, 720p, Pan & Tilt, Night Vision, Lullaby Player, Wide Angle Lens Not Included (No App Required)

We loved this monitor, but it stopped working after 18 months (warranty is only 1 year). When you start googling and reading Reddit threads you realise this is built in...planned obsolescence. Reddit is full of hacks about trying to fix/replace battery to work around this. For the price of this product I am very upset that its shelf life is so short. I won't recommend friends on this basis given that for many people they would want to use the monitor for more than 1 child, so it needs to have a lifespan of at least a few years (and that price point it should). Disappointed

I requested a refund from Jan until July I did not receive my money back! The problem was the monitor only worked within few steps away once I stepped out the room the connection is lost.

Me encanta la resolución! Y la calidad del producto

UPDATE (9/7/22):Eufy's customer service was quick to respond via email and, after I described the issues we were having and attempts we took to correct them, quickly sent us a new replacement monitor. I was on the fence whether to give this updated review five stars considering the issues that we experienced with our original monitor, but we really do love this product and I'm a sucker for great customer service. I still believe it is one of the best baby monitor options on the market, and I'm hopeful that this replacement monitor will last for years to come. If it doesn't, I'll come back with another update.ORIGINAL REVIEW:We've had this baby monitor for about 6 months and, up until recently, absolutely loved it. The sound and picture quality are great, even in low light. The wireless connection has great range and it HAD great battery life. Unfortunately, over the past few weeks it has started shutting down without warning, even while plugged in. No alerts, no beeps, it just dies silently in the middle of the night. What good is a baby monitor that you can't trust because it randomly stops working while you are asleep?This is apparently a common problem. There is a small reset button that, when pressed, will fix whatever software/firmware glitch is causing the excessive battery drain. Unfortunately, it is a temporary fix. We have had reset our unit now twice now over the last week. I will update this review once I am able to speak with someone from Eufy customer support.

Thank you

The battery of the monitor keeps dying no matter how long I keep it plugged. This is so frustrating, i only had the camera for 2 months