is it compatible with Microsoft surface pro ?

It is compatible with a Microsoft surface, so it will probably be compatible with a Microsoft surface pro.

Microphone does not work when connecting by 3.5 mm jack to my android phone or pc. is this normal? it does work when connecting to pc by usb.

Hello! Thank you for reaching out, however, we are sorry to hear about your experience. If you are experiencing audio issues with your headset's microphone when using the 3.5mm plug, we recommend verifying that the 3.5mm jack on the phone and computer supports headphones and microphone. We also recommend checking if there are any firmware updates available with the Plantronics Hub application, this can help us fix any glitches or bugs. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

What comes with this headset?

Hi, the Poly Blackwire 5220 USB-A wired headset box consists of 1. Blackwire 5220 headset. 2. In-line controller. 3. Soft carrying case. 4. User guide. 5. Warranty card.

Does this offer dual headset options for call-center training? Is there a splitter to have 2 headsets connected to be able to listen to the same call?

yes, you have to get a splitter that can handle two stereo connections

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Poly ( + Polycom) Blackwire Wired Headphones 5220, C5220 Usb-C, Ww, Usb C/A Adapter, Ecomm - On Ear

Poly ( + Polycom) Blackwire Wired Headphones 5220, C5220 Usb-C, Ww, Usb C/A Adapter, Ecomm - On Ear

Product ID: 574830653

Details

Brand
Plantronics
Colour
Black
Ear Placement
On Ear
Form Factor
On Ear
Impedance
180 Ohms

🎧Dynamic drivers with hi-fi stereo & noise-canceling mic

🔌Multi-device USB-C & USB-A wired connectivity

🛡️SoundGuard DIGITAL for hearing protection

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€ 234.73

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎧 Elevate your workday audio—comfort, clarity, and connectivity in one sleek package!

ALL DAY ERGONOMIC COMFORT - Memory foam ear cushions wrapped in ultra-soft leatherette and a lightweight adjustable headband keep you comfortable through marathon meetings.
CRYSTAL CLEAR CALLS RICH AUDIO - Noise-canceling mic and dynamic drivers deliver studio-quality voice clarity and immersive hi-fi stereo sound for calls and music.
PLUG AND PLAY COLLABORATION READY - Optimized for Microsoft Teams, Zoom, and all major platforms—get meeting-ready instantly without any hassle.
SEAMLESS MULTI DEVICE CONNECTIVITY - Switch effortlessly between PC, Mac, and mobile with USB-C, USB-A adapter, and 3.5mm jack—stay connected wherever work takes you.
INTUITIVE INLINE CONTROLS PORTABILITY - Manage calls, volume, and mute with touch controls; includes a sleek carrying case for on-the-go professionals.

The Plantronics Poly Blackwire 5220 is a wired USB-C headset designed for professional communication, featuring multi-device compatibility via USB-C, USB-A adapter, and 3.5mm jack. It offers noise-canceling microphone technology, hi-fi stereo sound, and SoundGuard DIGITAL protection to safeguard hearing. Ergonomically crafted with memory foam leatherette ear cushions and an adjustable headband, it ensures all-day comfort. Plug-and-play ready for Microsoft Teams, Zoom, and other platforms, it includes intuitive inline controls and a carrying case for easy portability.

Specifications

ASIN	B0C6FMM4W4
Age Range Description	Adult
Antenna Location	Calling
Audio Driver Type	Dynamic Driver
Best Sellers Rank	#170,539 in Electronics ( See Top 100 in Electronics ) #126 in PC Headsets
Box Contents	Headset, USB-C to USB-A adapter, carrying case
Brand	Plantronics
Brand Name	Plantronics
Cable Features	Retractable
Carrying Case Color	Black
Carrying Case Material	Leather or leather-like substance
Colour	Black
Compatible Devices	Cellphones, Desktops, Laptops, Tablets
Control Method	Touch
Control Type	Volume Control
Customer Package Type	FFP
Customer Reviews	4.2 out of 5 stars 56 Reviews
Ear Placement	On Ear
Earpiece Shape	On-ear
Enclosure Material	Faux Leather
Form Factor	On Ear
Frequency Range	20 Hz - 20,000 Hz
Headphone Form Factor	On Ear
Headphone Jack	3.5 mm Jack
Headphones Ear Placement	On Ear
Impedance	180 Ohms
Impedance Unit of Measure	180 Ohms
Is Autographed	No
Item Weight Unit of Measure	0.29 Kilograms
Manufacturer	Poly
Model Name	Poly Blackwire 5220 USB-C Wired Headset
Model Number	2-207586-333
Network Connectivity Technology	Wired
Noise Control	Active Noise Cancellation
Number of Items	1
Number of Power Levels	1
Product Features	Microphone Included
Series Number	52
Specific Uses For Product	Professional Communication
Style Name	2023 Version (USB-C & USB-A)
Theme	Business
UPC	196548548507 017229196513
Water Resistance Level	Not Water Resistant
Wireless Technology Type	Bluetooth

Reviews

S**R

No USB C to A converter as advertised.

False description, there is no USB-C to USB A adapter. I cannot use this product. Very disappointed.

27.11.2023

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TrustScore 4.5 | 7,300+ reviews

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2 weeks ago

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