Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Walnut Brown URLR007D01

Product ID: 560284539

Details

Brand
SONGMICS
Colour
Walnut Brown
Item dimensions L x W x H
67 x 47 x 51.1
Item weight
5.1 Pounds
Material
Bamboo

📏Wider 18.5" surface fits large suitcases

🧳Supports up to 131 lb total load

🪵Natural bamboo frame for durability

€ 321.29

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

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Description

🧳 Elevate your travel game with style and strength!

SMART FOLD STORE - Folds flat to just 3.2" wide for seamless storage in closets or corners—space-saving luxury.
ROBUST BAMBOO BUILD - Heavy-duty bamboo frame supports up to 131 lb, blending strength with style.
SPACIOUS VERSATILE - Wider 18.5" rack fits 24" to 28" suitcases comfortably, ideal for any guest room or hotel.
DUAL LEVEL CONVENIENCE - Lower shelf keeps shoes or essentials off the floor, with a roll-up fabric for neatness.
EFFORTLESS PACKING ELEVATED - Keeps your suitcase at the perfect height—no more bending or back strain.

The SONGMICS Luggage Rack combines a sturdy natural bamboo frame with a wider 18.5" surface to hold most large suitcases securely, supporting up to 131 lb total. Its foldable design allows easy storage, while the lower shelf offers extra space for shoes or accessories. Perfect for guest rooms, hotels, or bedrooms, it assembles quickly with included tools and adds a warm walnut brown finish to any space.

Specifications

ASIN	B0C1GNDVWH
Base Type	Leg
Best Sellers Rank	#57,322 in Home ( See Top 100 in Home ) #21 in Luggage Racks
Brand Name	SONGMICS
Color	Walnut Brown
Customer Reviews	4.4 4.4 out of 5 stars (368)
Finish Type	walnut
Item Dimensions	67 x 47 x 51.1 centimeters
Item Shape	flat
Item Weight	5.1 Pounds
Load Capacity	1.1E+2 Pounds
Manufacturer	SONGMICS
Material	Bamboo
Model Number	URLR007D01
Number of Items	1
Number of Levels	2
Part Number	URLR007D01
Required Assembly	Yes
Riser Color	Walnut Brown
Special Features	Foldable
UPC	194343520797

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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€ 321.29

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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