ULTRALOQ Latch 5 Built in WiFi Smart Lock with NFC, 5-in-1 Keyless Entry Door Lock with Bluetooth, Smart Handle with Keypad (Black)

I have one. It keeps dropping wifi and the Bluetooth doesn’t work went through every fix that Ultraloq suggested still with no joy. Only works properly when the batteries are removed and replaced but then stops working again a couple of days later. Ultraloq said they would replace it free of charge but then said they can’t post to the uk. Amazon have offered the refund. I wouldn’t buy another one from ultraloq that’s for sure.

Installed lock about a month ago. It was easy to install and looks great. Downloaded and installed U-tec software. Was not able to connect to my wifi at all. It was very hard to connect with the lock. Supples batteries went dead after month and door would not lock. Reolacing batteries solved problem. Newer version of software fixed connextivity problems and allowed firmware update. Lock works good. I am happy with the locks. (I have two).

I'm a handy person but this was a little chore to install. Has improved quality of life a lot not having to take keys with me. Auto locking is a great feature. So much better than a smart deadbolt: unlocks instantly (rather than having to electronically turn a bolt) because it just clicks some internal mechanism so that the handle responds to turning, meaning less likely to jam. Well worth the price.

This is a well built solid lock, that is easy to set up and use. Unfortunately the electronics on mine stopped working after 21 months. I contacted U-Tec only to find out that the warranty on the electronics' expires after 18 months. After several emails back and forth U-Tec agreed to replace my lock at no cost. They delivered the new one in a matter of days, and replacement was very east. The new lock works great. Thanks U-Tec, I appreciate a company that stands behind their products.

LIke the product very much, works great. Very good quality. I had a problem (of my own doing) and when I called support to see if I could repair the damage I had done, they replaced the entire unit. Customer support is great, too!

For years, these were problematic and buggy products with many flaws, including rapid draining of batteries, getting stuck and bypassing lever movements, etc. But I have bought two of this model and they are perfect. No flaws at all. They also work and last well in both high and very low temperature, under rain and snow. So, I am finally a happy customer.