Where can I get replacement pads from ? The supplier wants £45 which seems very expensive

I've seen them on ebay, but prices vary.

How does the size adjust please? Am an xs adult and i to returned my nhs ones , i wished id kept , am unsure whether it was adut or peadiatric size

(You can do this on your own) Sit in front of a mirror. Do not move your head or neck. Undo one side of the Velcro to remove the collar, keeping one side of the Velcro still attached. Remove one piece of old padding at a time and replace each with a new, dry pad. Put on the front of the collar fi rst so that your chin comes to rest on the chin rest. Use one hand to hold the front of the collar in place. Use your free hand to reach and bring the back piece of the collar around to the front until the pad overlaps the side panel. Adjust and tighten the straps, one at a time, until they are the same length on both sides.

have washed liners in this collar but fiddled with the button on front thinking it was to enable the liner to be secured how can I readjust it?

The button just increase chin height. try it and you will see what I mean. It should be just short of uncomfortable to swallow I think....I am just an engineer....a broken one...;-)

Why no replacement pads listed? Ability to remove and wash pads is essential for the long term user.

I agree , the product would benefit from providing at least one set of replacement pads with an option to buy more if required . Thank you

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Aspen Vista Cervical Collar, 2-Piece Rigid Neck Brace for Restricting Cervical Motion, 984000

Aspen Vista Cervical Collar, 2-Piece Rigid Neck Brace for Restricting Cervical Motion, 984000

Product ID: 52834365

Details

Age range (description)
Adult
Brand
Aspen
Size
One Size
Specific uses for product
Cervical
Use for
Neck

⚙️6 height adjustments

🌬️extra-large tracheal access window

🛡️rigid cervical motion restriction

€ 205.67

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Description

🦾 Elevate your recovery game with Aspen Vista — where precision meets comfort.

SKIN SMART COMFORT - Cotton-lined pads wick moisture and minimize skin breakdown, promoting long-term wearability and patient compliance.
TRUSTED DURABILITY - Lightweight yet robust construction withstands daily use, proven by thousands of satisfied users and healthcare professionals.
CUSTOM FIT EVERY TIME - Patented 6-level height adjustment system ensures a perfect fit for diverse anatomies, reducing inventory clutter and boosting patient comfort.
FUNCTIONAL ACCESS ON DEMAND - Extra-large tracheal window allows seamless airway management without removing the collar, enhancing clinical efficiency.
UNMATCHED STABILITY SUPPORT - Rigid 2-piece design restricts cervical motion effectively, ideal for trauma recovery and post-surgery healing.

The Aspen Vista Cervical Collar is a professional-grade, adjustable neck brace designed to restrict cervical motion for trauma or post-surgical patients. Featuring six height settings, moisture-wicking cotton pads, and an extra-large tracheal access window, it balances optimal support with skin care and clinical functionality. Lightweight and durable, it’s trusted by thousands for effective neck stabilization and enhanced patient compliance.

Specifications

ASIN	B00E0MGSX2
Age Range Description	Adult
Best Sellers Rank	75,001 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 70 in Neck Supports
Brand Name	Aspen
Colour	White/gray/green
Customer Reviews	4.4 4.4 out of 5 stars (1,838)
Included Components	Cervical Collar
Item Dimensions	28.7 x 26.8 x 21 centimetres
Item Form	other
Item Weight	200 g
Manufacturer	Aspen Medical Products
Material	Plastic Cotton
Model Number	984000
Number of Items	1
Part Number	984000
Size	One Size Adjustable
Specific Uses For Product	Cervical Motion Restriction
Target Use Body Part	Neck
UPC	784922941381
Unit Count	1.0 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Pooja R.

The customer service exceeded my expectations. Perfect for buying products you can't find elsewhere.

1 week ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

€ 205.67

Duties & taxes included

In stock

Sold byAmazon GreeceDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Greece.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

View all Trustpilot reviews