I like this gaming laptop, i have an usb c second innocn monitor for my aspire 5, it works great, can i use it with this laptop?

Warning: While the PC does have this USB-C Thunderbolt v4 port, the display is controlled by the Intel HD graphics card, not the nVidia card. You won't have DirectX Ultimate. If buying for gaming, you must connect through HDMI or mini DisplayPort.

how long does it take to ship? i ordered few on the 20 but i only have an order confirmed and no date

We ship same day by expedited mail.

Is the charger dual voltage i.e. 110/220 volt?

Yes, it is 100V-240V, 50-60Hz of input.

Hola, esta laptop tiene soporte tecnico en chile en caso de venir con algun fallo?

Acer provides a domestic warranty in the country of purchase and an International Travelers Warranty for the laptop products. This applies to genuine travelers only; if you travel a lot we highly recommend you read the terms and conditions on our website under Support. This page also provides links to the ITW service locations, ITW FAQ, and ITW Service Limitations. Please note if you purchase the system in the US but live outside North America, you will not get a domestic warranty in your country of residence and support is provided via phone or chat in the US. If local repair and support is important to you, we recommend you purchase the system in the country of residence.

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Description

🔥 Game Hard, Work Smart, Stay Ahead 🔥

CONNECTIVITY THAT DOMINATES - Killer Wi-Fi 6E and Thunderbolt 4 USB-C ports keep you connected with lightning-fast data and zero lag.
NEXT LEVEL GRAPHICS MASTERY - NVIDIA RTX 4060 GPU with Ada Lovelace tech powers stunning visuals and AI-enhanced frame rates.
VISUALS THAT KEEP YOU AHEAD - 16" WQXGA display with 165Hz refresh and 3ms response ensures blur-free, ultra-responsive gameplay.
CUSTOM RGB CONTROL COOLING - Mini LED per-key RGB keyboard plus PredatorSense app for personalized lighting and optimized thermals.
UNMATCHED POWERHOUSE PERFORMANCE - 13th Gen Intel i7 with hybrid architecture delivers seamless multitasking and ultra-smooth gaming.

The Acer Predator Helios 16 is a cutting-edge gaming laptop featuring a powerful 13th Gen Intel Core i7-13700HX processor, NVIDIA GeForce RTX 4060 GPU, and a vibrant 16-inch 2560x1600 165Hz G-SYNC display. Equipped with 16GB DDR5 RAM, a 1TB Gen 4 SSD, and Killer Wi-Fi 6E, it offers blazing-fast performance, ultra-smooth visuals, and seamless connectivity. Designed for pros who demand top-tier gaming and multitasking capabilities, it also includes customizable per-key Mini LED RGB lighting and advanced cooling technology for sustained peak performance.

Specifications

Standing screen display size	16 Inches
Screen Resolution	2560 x 1600 pixels
Max Screen Resolution	2560x1600
Processor	5 GHz apple_ci7
RAM	16 GB DDR5
Memory Speed	4800 MHz
Hard Drive	1 TB SSD
Graphics Coprocessor	NVIDIA GeForce RTX 4060
Chipset Brand	NVIDIA
Card Description	Dedicated
Graphics Card Ram Size	8 GB
Wireless Type	802.11ax, Bluetooth
Number of USB 3.0 Ports	5
Brand	acer
Series	PH16-71-74UU
Item model number	NH.QJQAA.001
Operating System	Windows 11 Home
Item Weight	5.73 pounds
Product Dimensions	14.15 x 0.98 x 10.88 inches
Item Dimensions LxWxH	14.15 x 0.98 x 10.88 inches
Color	Black
Processor Brand	Intel
Number of Processors	16
Computer Memory Type	DDR5 RAM
Flash Memory Size	1 TB
Hard Drive Interface	Serial ATA-300
Optical Drive Type	No Optical Drive
Voltage	240 Volts
Batteries	1 Lithium Ion batteries required. (included)

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.