Level Lock+ Smart Lock (Satin Nickel) – No Longer Available for Sale

When I first saw these I was skeptical of the company, its features, and everything about it as I wasnt sure they would live up to the hype or their advertising but these exceeded my expectations by a mile (and then some). First off, these are some of the simplest, most elegant smart locks Ive ever seen. Ive used the August smart locks in the past, and recently even the newer Aqara ones but these are SO much better. You pay a small premium for these over the other ones I mentioned but its well worth it for how much better these are. Although the aforementioned ones meet different needs for different people, I think these ones are for those that want to maximize functionality while keeping aesthetics intact. The others are too bulky and take up way more room than they should and while the August ones are much quicker to install, and the Aqara has a keypad integrated, these just look so much better that its almost not even worth considering the other options. Home Keys with my phone or watch work SUPER quick and the lock has NEVER been disconnected or unreachable in the home app. Its super simple to share access with other people and the installation is very straightforward (as long as you dont have messed up door jambs like I did). The only issue Ive ever had with these is that it sometimes says its jammed if you haven't fully turned the paddle all the way over. Which to be honest isn't even the lock's fault but sometimes its so close to being fully turned its strange to see it consider it to be jammed. Only other gripe I have with it is that the battery is an odd size. This honestly couldn't have been solved in any other way on their part but an option to somehow hardwire these would be great. So far the battery life has been excellent, its been installed for about 6 months now but I am curious to see how these will fare compared to other locks Ive had in the past.

The Level lock is a fantastic idea: easy access to your home using just your device is a worthy goal, especially if there is no bulky external hardware to make it evident that this is an electronic lock. Unfortunately it's simply not ready for prime time. I installed my lock several months ago, and it worked ok for a little while. I would get error messages occasionally, and then it started eating batteries way too fast. I contacted customer support and was advised that the problem lay with the alignment of the lock within the door, or with the pressure exerted by the weather stripping between the door and the frame against the lock. Well, there's not much I can do about the holes that are already drilled in my door (though I did chisel them out a little bit to make sure of a smooth entry of the bolt), and there's not much I can do about weather stripping. Weather stripping is essential to doors and windows to keep bugs out and to keep heating and cooling bills down. per Level's customer support: "Weatherstripping typically creates a tight seal when the door is closed, exerting pressure against the door frame. The thick weather stripping on the right side of the image suggests that when the door is closed, it creates additional pressure against the door frame." Well that's the job of weather stripping. It's supposed to make a tight seal, or else it's not effective, is it? My guess is that the sleek design of the Level lock is the source of its problems. It's powered by a tiny (and expensive!!!) 3V battery that is actually inside the hollow bolt of the lock. That battery is way too weak to overcome the natural friction caused by a tight-fitting door seal! Think about it - do you want a tight door seal between the cozy inside of your house and the bugs, pollution, and extreme temperatures of the outside? I'd submit that if your Level lock is working well, then your door is not sealed properly, and you need to invest in some quality weatherstripping. Your power bills will thank you! It's back to a quality manual lock for me. This tech is not mature enough for home use.

First let me start off by saying I am very pleasantly surprised by this lock. I am one of those people that was resistant to upgrade to a smart lock as I generally avoid unnecessary technology. I definitely am in the "don't fix it if it aint broke" camp. I had a digital keypad lock from Intech on my front door that was very frustrating as the battery died pretty quickly and you had to press the combo in just the right way for it to work. We limped along with this lock for years. Finally, for her birthday, my wife asked me to handle to door situation because she was fed up with it and wanted to convert to a smart lock. I was worried about level lock being unintuitive or clunky, but boy was I surprised by its ease of installation and use. My wife basically did the whole thing herself. I have t say the workmanship of the lock is fantastic. The finish is beautiful and you can tell it's built well. It has a really satisfying feel and feedback when locking/unlocking. There are several things included that really indicate the company thought this product through. For example there is a deadbolt extender that allows you to lengthen the bolt. They also include keycards so there are multiple ways to gain access. You can use the app, cards, or a physical key (included in the box). The app itself is great too. It's really beautiful to look at and functions equally well. The layout is logical and overall it's very stable. No battery drainage or anything. POSITIVES OF THE LEVEL LOCK: -Geo-fencing -Auto lock/unlock -Beautiful and functional app -Attractive and well-built hardware -Fit's existing door mount NEGATIVES OF THE LEVEL LOCK: -None! P.s. - You can tell from the photos that my door looks like crap but that has nothing to do with this lock. The old lock had a huge plate that was on it for years and the edge of the door split during initial install of the old hardware. Favorite feature: Auto-unlock - The door automatically unlocks when you step into BT range with your device. I just ordered the keypad that mounts anywhere in BT range which is a cool add-on product and I heard that they are releasing wifi capability to operate the locks remotely which will be amazing. Definitely buy one of these, you won't be disappointed, especially if you are like me and are looking for just the right amount of tech without added headaches.

I love these devices!! The Level Lock+ with the Matter firmware update has been a great addition to my home. As someone who has meticulously built a smart home ecosystem, I am very selective about the products I integrate, and I must say, this lock has exceeded my expectations. The Level Lock+ performs seamlessly within both Amazon Alexa and Apple Home ecosystems, including Apple Home Key. Its sleek and modern design, without the bulky external smart hardware and button keypad, sets it apart from other products that often look dated and cheap. Not only is it visually appealing, but the lock's strength and security are also top-notch. The ANSI Grade 1/A rating gives me peace of mind knowing my entryways are more secure compared to the conventional bolt locks I replaced. Installation was a breeze! The provided hardware fits perfectly into predrilled doorframes, although it's worth noting that the bolt bore size is larger than standard locks, which aligns with the Grade 1/A rating. Setting up the lock within my smart ecosystem was straightforward. Although I encountered a few hiccups while connecting to the second ecosystem, the Level Home Experts on the Customer Support team were incredibly engaging and knowledgeable. A special shout-out to Ruth and Courtney for their exceptional support. This an outstanding product that has enhanced my smart home experience and home security environment. If you are future proofing your home ecosystem with MoT, you will appreciate this product.

I have had this Level Lock+ on the front door for several months and the thing I like most is that it does not look like a smart lock at all. From outside it is just the deadbolt, but I can unlock from the app as I walk up, which is genuinely convenient with hands full of groceries. Build quality feels solid and the bolt throws smoothly with no rattle or slop. Getting it installed and paired took me a couple of tries, mostly figuring out orientation and getting the app to see it, so set aside more time than the instructions suggest. Battery life has been fine so far. Four stars because the hardware and the daily experience are great, and the setup process is the part that could be smoother.

This is the second time I’ve purchased level locks+ and I couldn’t be happier. The locks work great via blue tooth in the app and also via Apple HomeKit which is extremely useful. I like that you can get the same tech features of other smart locks without the bulky appearance. The installation was quick and easy and I like that they provide multiple cap lengths depending on the way your current deadbolt is installed. The lock is a bit pricier compared to other smart home locks, but it’s worth it to me for the appearance and features. You can hear the locks when they open/close which is consistent with other locks, so I opt to turn the sound feature off to help preserve the battery. Also, they created these locks with future tech in mind and are willing to provide a Matter firmware update upon request which will allow you to control the locks from whichever ecosystem you prefer -or multiple if you want (Apple HomeKit, Google Home, etc). They do currently sell the locks with Matter already installed, however, those do not come in a chrome finish which is why I had to buy these and request the update. They responded quickly and followed up to ensure the locks were working before closing the case which I appreciate. All in all, they are great locks. I love them so much that I’ve now purchased 2 additional locks for another property bringing my total to 6! They get an extra bonus because they provide key fobs that allow you to control multiple locks at the same or multiple properties which is a dream for streamlining property management or not wanting to keep up with a ton of keys or codes if you own multiple properties. That is a sweet cherry on top!

This product has a lot of potential but is really poorly thought out and has design issues. If you are planning to use this with HomeKit, you should know that you lose a number of features from the Level app, because only level or HomeKit can “own” the device at once. You won’t be able to encode the fobs that come with the device, turn off the sound, or any of the other level app features. If you want the thing to close automatically when your door closes, you’ll need to invest separately in a door sensor and set up automation with HomeKit or a similar automation framework. The lock doesn’t come with a sensor and doesn’t know when your door is closed, so all you can really do out of the box is set up a timer. Support is no help. They just told me to use the level app when I complained about the inability to use HomeKit and the level app at the same time. All of that pales in comparison to the rate at which this thing eats batteries. After two months or so, the thing started draining new CR2 batteries within a week. Unfortunately, since you do not get battery alerts when you don’t use the level app, you’ll find out by getting locked out of your house, or by having your house left unlocked unbeknownst to you. At $12 per CR2 battery and burning 4 of them a month, this thing will cost you $50/month to keep working. I threw this thing out, got a U-bolt pro wifi, and never looked back. I recommend you do the same, or better yet just don’t buy this at all. The battery-in-bolt design is cool, but nothing else about this lock is worth the high price tag.

We love this one for its low-key appearance. Plus models are the most valuable choice if you want to use an iPhone to unlock the key. You need to know that you have to buy an Apple HomePod to share iPhone unlocking ability with your family.

That’s all that matters to me when I look for the most unsmarthome looking device

Funciona al 100% yo y mi familia (4) lo utilizamos con productos Apple y funciona muy bien, la app se ve bien pero la verdad no la utilizo, utilizo home. Recomendado