Samsung14" Galaxy Book3 Pro Business Laptop Computer/Windows 11 PRO / 16GB / 512GB, 13th Gen Intel® Core™ i5 processor, Intel® Evo™ platform, Lightweight, 2023 Model, NP944XFG-KC2US, Graphite

It’s a high performant laptop indeed, especially its screen effect, deserves owning it! Strongly recommended!!

The laptop arrived very well packaged that is very similar to how Apple products are packaged. I suspect Samsung is imitating Apple in this regard. The laptop is very slim and unlike my other laptops I have purchased, the laptop is clad in aluminum. Likewise the keys are aluminum and lends to a high quality feel. The screen is glass and susceptible to smudges so I try not to touch it. This laptop is brisk opening apps/programs quickly even with multiple browsers open. My Quickbooks use to take several seconds to open and processing payrolls was slow but now, Quickbooks opens quickly and payroll processing is quick. I am not sure about battery life but I do spend a long time using this laptop without having to plug in the power. The laptop does warn you when it is low on power and to unplug it when fully charged to preserve the battery.

TL;DR DON’T BUY SAMSUNG!Less than three months into owning this laptop the screen started going out. Manufacturer defects happen, but the process of attempting to get in-warranty support from Samsung has me wanting to throw this laptop in the trash and buy a different brand.I tried their web chat, and they kept shuffling me from person to person and losing my chat history. I’m trying right now to chat via both text message and Facebook Messenger, just hoping I can get someone who will help me get this repaired.This is a customer service nightmare.FOLLOW-UP:I shipped the laptop to a Samsung repair facility in New Jersey. They attempted repair and did not fix the issue. Now I'm back to having to argue with Samsung to try to get them to do the right thing.I will say again: DO NOT BUY A LAPTOP FROM SAMSUNG. This is the worst customer service experience I've had in years. Samsung simply does not care about their customers, or about their warranty obligations.MORE FOLLOW UP:Upon receiving the laptop back from service FOR THE SECOND TIME, I determined that the Windows license that is supposed to be included with the laptop cannot be activated, and I'm being told that I need to return the laptop for a third time. Every time I return the laptop to Samsung it costs $40 in packaging that is not returned, and this process has claimed now dozens of hours of my life.Samsung's support apparatus is an absurd parody that is abusive of consumers. I've spent hours upon hours with Samsung support only to have chat sessions and phone calls dropped, and when I get reconnected, I'm told that the representative has no notes on previous conversations and so I get to go through the entire process again. This happens literally every single time I call or message Samsung for support.It is clear that Samsung is not dedicated to honoring their warranty obligations, but rather to maintaining a sham of customer support that is only as expensive as necessary for them to claim they're meeting their obligations to consumers. At the rate Samsung is dishonoring their warranty claims in slow motion I will be outside my manufacturer's warranty before Samsung has resolved my issues. I want either a refund of my original purchase, and Samsung can pay the costs of me shipping this defective equipment to wherever they'd like it shipped, or a new-in-box replacement shipped to me, and when I've verified that the equipment is functioning as expected I will ship the defective laptop to Samsung at their expense.

I absolutely love this laptop.... light, long battery life, comfortable to use, beautiful display.I've had it a while and take it with me regularly and have had no problems. Easily 8 hours of battery life. I was concerned about the offset keyboard (especially coming from the ATIV 9 model) and it was not an issue at all. The only thing I don't like is the super reflective screen but I bought an after market 'silk' screen protector to reduce the glare. 100% recommend and would buy again in a heartbeat.

UPDATE AFTER 3 WEEKS: screen DID crack with no fall or knock. Or maybe it arrived that way. can only see in certain light.ORIGINAL REVIEW:Con? feels like it will not handle a fall or a knock really well TBD. When I grab it with one hand I feel like I may crack it. But that's neither here nor there. Only owned a couple days.I am blown away by this machine. For years I've been buying asus zenbooks. No contest. this thing is a sexy beast. I adore everything about it. Sorry no time to go into spec details; I just love every inch and pixel of it: easy to pack charging cord, crazy long battery life, price, screen size, video camera quality, keyboard, touchpad - never had a better collection of everything. Total new fan here - 4 days in.

I love this thing. I don't think this is the best computer out there, but it is great and more than enough for my needs. I run 2 businesses from it, do some light surfing and run a non-profit card club from it as well. It also seemlessly connects to my phone, which I love. I know it could do a lot more without issue. Highly recommended.

This is my second Samsung laptop. The other I used for close to 8 years and it is still going strong. But I needed a second one with different specs.Pros: the hardware is clean, slim, and beautiful. The laptop is very lightweight and portable. Fingerprint reader was a pleasant surprise. I didn’t see that in product specs when ordering.Cons: Tons of bloatware to remove. And many programs you’ll have to google to see what they do as it’s not obvious by the name. The touchpad is huge and low, so low that my wrist keeps activating the right-click menus or jumping the cursor on screen. I have to use a Bluetooth mouse, which means airplane mode will be a problem. That brings me to next con: only one USB port and only two C ports. Plus, the laptop isn’t as quiet as my previous Samsung laptop. After mild usage I can hear the fan running hard.