LG 1 Ton 4 Star AI DUAL Inverter Split AC (Copper, AI Convertible 6-in-1 Cooling, HD Filter with Anti Virus Protection, RS-Q13JNYE, White)

I bought the 1 ton 5 star LG split AC in Bengal in August 2025. This is a great AC for a small bedroom. Its got various modes for power saving, the cooling is comfortable and not the "in your face" kind of cooling, but gentle and comfortable. Aesthetically, it looks pleasing. Noise levels are very low. The only issue I have is that the remote has no backlight in it's display. Apart from that, its perfect. Also, the LG installation team was very professional and courteous. The additional charges were around ₹5,300 for installation and around ₹9,600 for 4 years Gold AMC package. The AC I bought for around ₹40,000.

The AC is really good – cools fast, energy efficient and runs quietly. Very happy with the performance.But the installation experience was disappointing. The technician from Mambakkam, Chennai charged ₹4,500, which felt like overcharging, especially since local electricians do the same work for less than ₹2,000. LG should really monitor their service partners better.Overall, the AC is worth buying, but be cautious about installation costs.

Ac is working fine, delivered safelyIn my city (Jaipur ) , and same day 2-3 installation person called me as I was not available so called them on another day .Installation process was smooth, charged me for bracket which is same in all other brand and I had one ton AC but my ac pipeline was of 1.5 ton so they made it compatible by welding at ends , charged 500 for that , and installation fee so far no problem ac is working fine.Mine is 1 ton 5 star ac so bill are within limit , in day time it consumes electricity equivalent to 1.5 time of big cooler but in night both consume same level of electricity. Room gets pleasant temperature within 5-7 mins , can sleep comfortablyI had to pay 40000 with installation cost , and 9 month no cost emi .Till now no issue , cleaned ac filter only

I am a loyal LG Customer and never faced any problem with their product. Their customer service has also been excellent throughout all these years. But this is the first time that I have faced an issue of manufacturing defect with LG AC. The AC was installed by the rookie technicians who did not check any leakage in the AC, perhaps assuming the brand reputation. Later, when I switched on the AC, it did not give any cooling. When I contacted customer care, the technicians visited and they checked that the gas had leaked. They checked the indoor and outdoor unit and even filled it with nitrogen gas to check for leakage. But as there was no leakage, they put new gas went away. Later, again the gas got leaked in three days. After that, today, again after raising the complaint, a specialist technician came and he saw that the cooling coil of the AC was damaged and the gas was leaking from that part. Earlier, all the technicians kept blaming our internal pipes at home for the leaks.This technician told me that these 2023 models are reporting this issue of cooling coil leakages since the last two months. Fortunately, the product is under warranty and it would be replaced free of cost, otherwise since LG has started outsourcing the manufacturing of their products to local manufacturers, there are problems in the products.In case you have also purchased any of the 2023 models, irrespective of features and weight, and you face a similar issue, tell the technician to check the cooling coil because these models are reporting this problem. I had to write this in review so that any buyer who is facing this issue would know the real issue behind the leakage.UPDATE - LG recommended replacement of the product due to multiple leakages and Amazon turned it into a nightmare for me. It is not giving me the complete installation charges and even telling me that it can pay a small share of it only as an Amazon Pay GiftCard. Please do not buy any electronic product from Amazon because they will make it a nightmare for you. Buy from the local dealer. I have complained against Amazon to the National Consumer Helpline (INGRAMS). If you are also a victim of Amazon's thuggery, then you can complaint and pursue the matter forward.

Super product. Got a amazing price. Electricity consumption is also very low.

I’ve been using the LG 1 Ton 4 Star DUAL Inverter Split AC for a couple of months, and it’s been a fantastic addition to my home. This unit is compact but powerful, providing quick and efficient cooling for my bedroom. The dual inverter technology is very effective, cooling the room in minutes while remaining quiet – ideal for nighttime use.One of my favorite features is the AI Convertible 6-in-1 Cooling. This option allows me to adjust the cooling capacity depending on the room size and the cooling needs of the moment, which has noticeably reduced my energy usage. It’s perfect for situations where I don’t need full cooling power, such as on mild days or in smaller spaces.The 4-way swing function is great for even air distribution. It reaches all corners of the room, so I don’t have to worry about uneven cooling. The HD Filter is a nice bonus too; it helps filter out dust, which is great for air quality and my allergies.The 4-star energy rating has proven effective, as my electricity bill has gone down compared to previous months. The copper condenser gives me confidence in its durability, and I expect it to last a long time without major issues.

After using it for 4 months, I am sharing my experienceInstallation Services could have been more transparent in terms of charges. I feel Brand technicians demand 400-500 rs extra for the installation.Cooling is good even at 44°C, saving you power compared to o to other brands.Convertible modes also work well.Price is little higher compare to other brands but quality is good.

Its working perfectly fine, delivery and installation was on time and properly installed. Pipes and wires proper taped.