Elgato Game Capture HD60 - Next Generation Gameplay Sharing for PlayStation 4, Xbox One & Xbox 360, 1080p Quality with 60 fps

Customer service review below product reviewOk so I took a while to get back to this and here is my updated review. The product itself is great. Its powerful, easy to use, and gets the job done right. I have had a few unresolved issues with recording time, but as long as I don't record for over an hour its fine for me. I have had multiple elgato capture systems and have loved every one of them. With that being said I still have resentment towards the elgato customer service system. I don't hate them but I try to avoid calling or contacting if at all possible and try to find a solution myself. You can read the customer service review below to see why. Overall this is a great product that I throughly enjoy.CUSTOMER SERVICE REVIEW 2015My 1 star rating is not related to the hardware. The reason I have decided to take my time and give this product a 1 star rating is due to the extremely disappointing interactions I have had with the tech support department. I have had slight issues with the software in the past and have had the issues resolved in the past through their tech support dept with relative ease and in a timely manner. However, when I contacted the elgato tech support dept on Sep 17 of 2015 I began my troubleshooting procedures with the representative that was assisting me through email. This particular problem was apparently rare and had the technicians just as confused as me. Well we emailed back and fourth until I received an email on Oct 2 requesting a sample file to be re sent through their eye tv reporter to get a better look at the issue. I replied with a message saying that I had sent the file to them. Well some days passed without a word so I decided to send an email to ask if anything had been found out yet. No response. I waited 2 weeks and sent another email requesting a response (at this point I was frustrated and just wanted to know what was going on). After getting no reply for a few more days I decided to open another case hoping to get someone who could help me. All I received was an automated email saying that I would get a reply within 2 to 3 days. I replied saying that I have been having communication issues and would like to know why. All I got was another email with the exact same automated response. It is now Oct 26 and I still have not heard anything from anyone at Elgato and my issue still persists. Due to this distasteful interaction I am seriously considering to stop supporting and promoting the Elgato brand and going to another capture device if my issue is not resolved soon. The device itself is powerful, HOWEVER if you have an unusual or complicated problem, I hope that you know a lot about programming or the Elgato hardware because you will be on your own.

[UPDATE] The Elgato Game Capture HD60 works fantastic. It records up to 1080P, 60FPS. The recording/editing software supplied by Elgato is very nicely done. You can quickly cut, edit, record, tweak quality settings, and even upload straight to sites such as YouTube, etc, and you can even change the video settings on YouTube like your bio, tags, title, and more. Overall, I am very impressed with this capture card. The Flashback seems to go back as far as you play.. I've recorded over 2 hours of footage and rendered in less than 10 minutes. (Of course the rendering process depends on your PC speed, but it's pretty quick even for the slower computers.) I don't even see it's there, the Elgato sits nicely on the back of my desk, and is constantly hooked up. Anytime I want to record, I just turn on my Console, open the software, and I'm free to play. It's very simple, yet fascinating with so many options, well done, Elgato. (Oh, and the best part; you can use this on pretty much anything! It uses a USB to hookup to your Computer, instead of HDMI. You can run this bad boy really on anything that can run the software and has a USB port.)

Concatenated version:It's awesome, records 1080p over HDMI at flawless framerates as well as high bitrate, manages source resolution changes in the middle of recording surprisingly well, good audio that's properly synchronized, and doesn't need any excessive cables to operate (low-profile). This is a very good product that is perfect for people who want to record gameplay or any HDMI device that doesn't have HDCP encryption (until Elgato decides to include an HDMI splitter in the recording device or the user has their own). It earns 5-stars as a recording/livestreaming device, not video editing software.A lot more details:The image quality is like the source (check included pic) and he recording bitrate is quite high relative to YouTube's recommendations. YouTube's recommended bitrates for 60 FPS are on the left and my recording results are on the right, also at 60 FPS.360p: YT~1.5 Mbps | HD60~N/A480p: YT~4 Mbps | HD60~11 Mbps720p: YT~7.5 Mbps | HD60~20 Mbps1080p: YT~12 Mbps | HD60~40 Mbps1440p: YT~24 Mbps | HD60~N/A2160p: YT~53-68 Mbps | HD60~N/AYou may need some more hard disk space if you decide to record in a higher bitrates/resolutions. Cool thing is that the bitrate is high enough that it would be worthwhile to upsample the video to a higher resolution if you're using YouTube to allow the video player to output the higher bitrate to improve video quality.It should be mentioned that you can record interlaced (I tried 1080i), but only at 30 FPS. It is strongly apparent that the HD60 automatically deinterlaces the video (based off of the output video properties which was set to export at MP4). Major pluses for that.Audio is recorded at around 224 Kbps, with 2 channels (stereo), and with a sampling rate of 48 KHz through HDMI (I was unable to test the 3.5mm jack). Nothing fancy, simple, and sweet. It also allows you to record commentary and audio from HDMI/3.5mm source independently so you can control/modify it in post-production if need be (as long as you don't edit with the built-in software).Livestreaming is extremely computer intensive and your system should be up to par with the mandated specs if you want to, but if your computer can handle it, it's impeccable. Audio control for both game and commentary is astonishing with simple "knobs" with db levels next to them as well as audio monitors. The software is well set up for uploading directly to YouTube and streaming by allowing information for the game you're playing, what level you're on, the title of the video/stream, and the description as well as doing simple tasks like cutting the video and placing it where it needs to be. It's sufficient for say a new YouTube user, but someone more professional or one that yearns for higher quality and options for editing may want better software that can import images and control audio levels post-recording.Lights on the top of the HD60 indicate what is being transmitted to the device and what's happening if you're familiar. I did not have to use it and it tends to be out of sight, but it's helpful if you need to troubleshoot the product for whatever reason or for alerts for if something happens in the software that was unexpected and you can't view it while recording.