TearRestore Reusable Open Eye Heated Mask Compress for Dry Eyes and Styes

Best option available to treat blocked tear ducts I developed from xc skiing daily. The Dr. that treated my eyes said to apply heat 4x per day for 10-15 mins. I started with hot wash cloths, then a microwave heat pack. But spending an hour total daily with my eyes closed treating the symptoms go old quick. This allows a lot of freedom and the heat isn't sitting directly on your eyeballs. They seem to last about 10 mins and are easy to use if you have an electric kettle. It really works on getting the fluids moving properly in your eyes and no more puffiness after treating. The new tear restore moisturizing drops are also fantastic. I really appreciate these products and am glad to have my eyes looking and feeling healthy again.

Nope! This super hard mask with a hand warmer shaped like a mask heats you up between your eyebrows but doesn't apply the heat to the correct parts of your eye! I found it to be very expensive hype. Having to boil the insert to reuse it again is a pita as well as only having one. You have to buy all the extras. Nice concept but it falls flat. Returned it after one use.

I put on my mask and a pot of water. I set my timer for 10 minutes when it goes off my treatment is over and I place my mask in the hot water for my next use. I like the mask because of the constant heat not too hot not cold quickly. I have trouble just sitting so the mask gives me freedom to move about.

I like this product because some days I don’t want a full mask over my eyes making me have to sit for ten minutes unable to do anything. This allows me to see so I never have to skip on recommended dry eye treatment. I can use it while I work and kill two birds with one stone. The temperature is not too high but I’m fine with it. The negative is having you put it in boiling water is not convenient. Mine does not stay soft after I pull it out of the water so I can’t just have it ready to go, click the metal thingie and use it. Instead, I have to use it immediately after I soften it with boiling water, then I click the metal and use it. I’m not sure why this happens but I see I’m not the only one. I’d give it a 3 for convenience of prep/use but higher marks because it is one of few products that allow one to be productive during use. I do and will continue to use it and am happy I purchased it. Also, it’s fun to look like the phantom of the opera when on FaceTime with family…

I bought this to help with dry eye/MGD symptoms. The mask does heat evenly and is simple to use, and the warmth feels soothing while it's on, but does not last longer than 7-8 minutes. Unfortunately, the relief is short-term. I didn't notice any lasting improvement with my symptoms. The fit is acceptable but not especially comfortable.

Disappointments: 1 - the "adjustable and moldable" hard plastic mask designed to hold the heated insert does not stay if you bend it and goes right back to its initial shape, which is kind of rectangular. It might fit a Lego block-shaped head appropriately, but like most humans my head is rounded. Doesn't fit, doesn't adjust 2 - heat is not applied to the eyes because the heated insert sits nowhere near my face, except the bridge of my nose, which doesn't need it 3 - you have to activate the insert before you place it on the hard mask, because you need both hands to snap the activator button and are supposed to massage the insert (?!) before using 4 - the insert doesn't fit the mask well. Very difficult to get the stiffened, heated insert to fit and stay on the poorly designed posts for both eye openings without damaging it and creating leaks 5 - this thing is sized for a child. When I finally managed to get it assembled and on my face, the eye openings were too close together 6 - because it is too small and the openings for the eyes themselves are also too small, the insert was blocking my vision, and every time I blinked it hit my eyelashes or brushed aginst my eye itself. Since the whole point of this mask is for you to blink during use so oil is pumped out of the meibomian glands, that doesn't work 7 - using the insert without the plastic holder is possible if you lie down, but the eye openings are still too close together so it hits my eyelashes/eyeballs if I blink 8 - the "reusable" mask insert will stop working. The limited number of uses is called out in the product packaging, which you only receive after purchasing. It is not apparent in the product images, and in fact the product images almost seem specifically designed to exclude the "Intended Use" section of the instructions which specifically says the contents of the heat pack will ultimately no longer be able to be boiled back into liquid form. It was in no way clear that this product has limited useful life based on the product listing Likes: 1 - the exothermic reaction that generates heat as it hardens is fun to watch and technologically interesting 2 - the temperature reached by the insert was just right, warm enough to do the job but not hot enough to damage delicate skin 3 - the best way I found to reactivate the insert was to get water to a full boil in a heavy pot, then drop the insert in and immediately turn the heat off. Gently prod any thick spots with a silicone spatula and let it soak and cool naturally while doing other things. The retained heat from the heavy pot is just right to fully reliquify the heat mask I really wanted to like this, but it is not a one-size-fits-all item and has been created and marketed as such

I've suffered from dry eyes for years and could never consistently find the time to do warm compresses. Having the ability to see while doing the compresses has changed all that. I used the TearRestore for 6 months and find these easy to use with a few tweaks. I wear mine with a pair of lightweight readers, they stay on if you tuck the tips of the earpieces under the elastic and place a piece of matte paper tape over the "nose" of the plastic mask to make it less slippery. Wearing with glasses also helps to keep the warmth last longer near the eyes. I also place a piece of cotton over my cheeks so the heated mask does not rest directly on my skin. I will admit it's easy for me to boil the mask after use because I have an induction cooktop and a small enameled pot, so it takes less than 10 minutes from start to finish. I have used the same mask for six months now, much longer than it is supposed to last. I do wish the TearRestore company would make the nose of the mask with a matte finish and offer a soft flannel liner to use between the mask and your face for a more comfortable experience, I discovered my own solutions, but I would appreciate those improvements. Some of the lower ratings seem to be from people who didn't watch the instructional video on the TearRestore website, I didn't either at first, but it has some helpful information that is not intuitive.

This product has the right idea in that the heat is not placed onto the eyes, which can change the shape of the corneas. However it has a ways to go for being user friendly. Once the inner mask is activated by the metal piece the heat is nice, but it is awkward to fit it around the eye holes in the mask. The mask can be shaped to your head a little bit but not sufficiently to keep the eye holes in place on my head. Then when you take it off, you have to boil the hardened mask every time you use it. Good idea but very awkward to use and who wants to boil it afterward. I used it once and threw it in the trash.

I used twice and the metal piece is no longer reactivating the heat. I literally have to submerge the mast into hot water before using, but it is not the idea, because once on my face, it cools down rapidly. Even after using and putting it in boiling water, once our, pad dried to store, the inside liquid is hard again. For the very high price, it is a worseless piece of akward equipment. I do not recomment the product. Talk to your doctor or pharmacist to obtain a beter and wiser opinion.

Such poor quality & not comfortable. The strap didn’t reach around my head, I’ve got a tiny head. The mask didn’t activate when I had clicked the metal thing multiple times and it took quite a bit to get it going. And the heat didn’t even last for 10 minutes. What a piece of crap product. And there are no instructions on how to heat it with hot water, except in the kettle that they want to sell you.

As expected

Way too big and loose on your face

An awkward to use and cheap plastic product. Didn't warm up adequately. Hugely overpriced and disappointing !!