Question 1

How do I know which mode the dehumidifier is in?

Accepted Answer

Greetings, Our DryTank dehumidifier has 3 working mode. When the machine is in continuous dehumidification mode (comfort, setting, and timer button LED light off); When the machine remains in custom dehumidification mode (the setting button light is on); Comfort Mode (Human comfort humidity range 45 percent RH-55 percent RH and can't adjust humidity.

Hope my response above clears up your confusion. Thanks

Question 2

How to set the humidity of this dehumidifier?

Accepted Answer

The vellgoo dehumidifiers for home have 2 dehumidification modes:
① Continuous dehumidification mode:Turn on by default, you don't need to adjust the humidity; 
② Custom dehumidification mode: you can randomly choose the ideal range and set timing. The setting range of this dehumidifier is 40%-80%.

Question 3

Is this dehumidifier easy to operate?

Accepted Answer

Hello Nina, our dehumidifiers have an LED touch panel and are easy to use.
But before using it, we have a few tips to share with you:

1. The DryTank dehumidifier must be keep standing UPRIGHT FOR 24 Hours before using due to the unique compressor structure.

2. Please remember to take out the drain hose from the bucket.

3. Don’t leave your dehumidifier facing a wall, place it in an area with good air circulation so that the unit can work efficiently. It should be placed at least 19.65 inches away from these vent-blocking surfaces.

Hope these are useful to you. If you have any questions or need assistance, please feel free to contact us, we are always here!

Question 4

Where do we get the female threaded connector for the continuous drain option?

Accepted Answer

Hello, We have listened to customer feedback and upgraded our product with a water hose adapter, you can find it in the tank, which you can locate in the tank. To ensure proper usage, please ensure that the drain hose remains below the level line at all times, as failure to do so may result in water flowing back into the tank. Additionally, we have uploaded a how-to video for your reference. Thank you for your interest!

ASIN	B0B58PV28R
Air Flow Capacity	6710 cubic_feet_per_hour
Best Sellers Rank	#555,075 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #726 in Dehumidifiers
Brand Name	Vellgoo
Capacity	22 pints
Color	White
Customer Reviews	4.1 4.1 out of 5 stars (642)
Dehumidification Capacity	22 pints_per_day
Floor Area	2500 square_feet
Included Components	Drain Hose
Item Dimensions D x W x H	17"D x 11"W x 24"H
Item Highlight	ENERGY STAR Most Efficient 2025, 3 Drainage Options, Auto Defrost, Auto Restart, High Efficiency Compressor
Manufacture Year	2024
Manufacturer	Vellgoo
Material	Acrylonitrile Butadiene Styrene (ABS)
Model Name	VGE013A1BS
Model Number	VGE013A1BS
Number of Items	1
Number of Speeds	3
Operation Mode	Continuous, custom, Comfort
Other Special Features of the Product	Automatic Shutoff
Part Number	VGE013A1BS
Recommended Uses For Product	Residential
Tank Volume	1.45 gallons
Upper Temperature Rating	95 °F

Vellgoo 2500 Sq.Ft Dehumidifier, 34 Pint Smart Humidity Control, Drain Hose

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