PETSITE Countertop Water Cooler Dispenser with Ice Maker, 3 in 1 Top-Loading Hot & Cold Water Dispenser 5 Gallon, 48 LBS Daily-Ice, Portable Ice Cube Makers Machine for Home Kitchen Office Bar

I had one of the smaller countertop type ice maker for several years. It worked well, but I had a few problems with it. First, it didn't store a lot of ice. It made more relatively quickly, but only a few 32 Oz cups would empty the basket pretty quickly. Second, it didn't hold much water. I was constantly having to refill the reservoir. Finally, the little sensor that told it to stop making ice was constantly getting fooled by one errant piece too close to it.So when it finally died, I took the plunge and bought this. All of those problems are solved by it. It also dispenses the ice kind of like one of those refrigerator doors. It replaces my water cooler, because it dispenses hot and cold water too. Though I have yet to try the hot water. ( I bought it last month and it's a billion degrees outside now). I drink more water now, because it is convenient. I keep some of those water flavor things near by and it is a snap to have an icy cold, non-soda beverage whenever I want one. I was a little concerned about how often I would need to replace the 5 gallon jugs of water. But I found a place to refill them near by that is WAY cheaper than doing the bottle exchange thing. And, with the reusable silicone caps I (also) got from Amazon, that is now a breeze too. Yes, all of this would be doable with a refrigerator that has the in-door thing, but mine doesn't, and I rent. So this is perfect for me. It really is a step above the smaller ones, as cool (pun absolutely intended) as they are.UPDATE!I still love this, btw.A while ago, someone asked a question about the machine and I didn't have the answer. Now, I do.The question was 'how much water does it old if you DON'T use a 5 or 3 gallon jugs on top?'It has taken me a while to get the answer because, while it has an internal reservoir, you can't see it. And the " add water" light comes on when that reservoir is ( presumably) low, but not empty. So, to find out how much water the reservoir holds I had to run it completely empty and then pour water into the top. I just never wanted to do that. But I finally did, and now I know.1 gallon. It holds a gallon of water without an additional source.

UPDATE: The seller contacted me and suggested that I add lemon juice to the dispensing area. They also offered to refund $50. Even though I knew it would just be masking the taste, I accepted the $50 and added the lemon. I DON'T SUGGEST ANYONE DO THIS. It did mask the chemical taste, as expected, but I also ended up with mold in my dispenser. After researching effective ways to clean and disinfect the dispenser, I can now say that my water tastes wonderfully fresh.I follow a gentleman on YouTube that owns a water delivery company and I have watched his videos for tips on cleaning my 3 and 5 gallon water bottles. After my lemon juice debacle, I figured, he's got to have a video on cleaning the dispenser, and of course, he did. For those that need help with the chemical taste, or if you fell for the lemon juice suggestion like me, here is what I did:1. I removed the bottle dispensing part (Not sure what the actual name is, but it's the part on top with the stem inside for the water bottle). I scrubbed this part thoroughly with soap and hot water, then placed in the dishwasher.2. I unlatched the back of the machine at the top 2 latches. Here is where I noticed either dust or mold (not sure which it was), on the little flap that helps direct the ice. This part is not removeable without taking the whole machine apart. I placed enough paper towels in the opening to block any mold/dust from falling down into the ice holding area while cleaning. Then I took a toothbrush and soap and water and scrubbed the flap until it was clean.3. I next unscrewed the 2 screws that hold in a part that is kind of half bowl shaped (Sorry guys, I'm not sure what the parts are called). But I scrubbed this part with soap and water and placed it in the dishwasher. I added the front drip tray to the dishwasher load and ran the quick cycle.4. While the dishwasher was running, I took 1 tbs bleach and added it to 1 gallon of warm water (I happen to have 2 one gallon jugs so I added 1 tbs bleach to each with warm water). I took 1 of the jugs and poured it into the water reservoir. I plugged the machine in so the bleach water would drain into the hot and cold dispensing areas. I took a sponge and scrubbed inside the water reservoir. I then let it sit until the dishwasher was done (including the dry cycle).5. Once the dishwasher was done, I placed a bucket under the dispensing nozzles and drained as much water from them as I could. I then placed the machine on my counter, with the drain holes over the sink and allowed the water to drain.6. I placed the plugs back into their holes and then poured the second jug of bleach water into the water reservoir. This time, I only let it sit for about 5 minutes, then pulled the plugs and let it drain (Just the plugs this time, not the dispensing areas).7. I filled the reservoir and drained it another 3 to 4 times with plain warm water, then put all the parts back in place.I did this about a week ago and have just finished a 3 gallon jug and the water tastes AWESOME. Tastes as crisp and clean as my other water dispenser that this one replaced. I know the manual says not to use bleach when cleaning the machine, but the dispenser was going to end up in a landfill anyway, so I thought, why not try the above cleaning method. I am satisfied with the way my water now tastes and will continue to clean my dispenser as mentioned above every other month. Hope this review helps others that are having issues with a chemical taste to their water. I will leave my star rating at 1, because I think this chemical taste is an issue the seller is clearly aware of or they wouldn't be suggesting to add lemon juice to the reservoir to "mask" the taste. I love that I can use jugs of bottled water and that this dispenser makes ice, but if/when it needs to be replaced, I will not buy this one again. Hopefully there will be something similar available when the time comes to replace this one.ORIGINAL: I bought this dispenser in June. I was hoping the chemical taste would go away after cleaning and use. I have now cleaned it out 2 times and have used 4 three gallon jugs and the water still tastes like I'm drinking chemicals.I have reached out to the seller today requesting a refund. $280 plus taxes is a lot of money to spend on something we won't use. Very disappointed, hopefully I will get a refund.

I love the convenience of having hot and cold water AND ice all in one dispenser. It was easy easy set up. Followed instruction for cleaning out reservoir and trays in back with weak dish soap and used a long handled sponge to get around inside the back. Pulled both plugs on bottom but no water came out so simply filled the unit with water and ran water out of the hot and cold dispensers until it ran clear. It is not completely taste free. Both the ice and the cold water taste like the dispensers on a refrigerator do. Definitely not a deal breaker. Within about 15 minutes of starting ice cycle it dumps it's first load of ice and every 5 to 7 minutes thereafter until you turn it off. Within half an hour I have enough ice for my 40 oz work thermos. My daughter made hot chocolate. Turned on the hot water and by the time she got everything prepared it was ready. Some say it's too noisy but I don't think so. Yes you can hear it dumping the ice and you can hear the compressor kick in to chill the water every 3 or 4 hours but honestly my A/C is louder than this little machine. It is the perfect size to fit in a little leftover corner in my dining room with space for ventilation on both sides. This little machine is well worth the money.

I think I see one major flaw though. How do you empty it with the drain plugs right under the unit? It would seem you would have to take it directly over to the sink and tilt it to even get at the drain plugs. That seems very inconvenient to me, especially if there is no drain hose under the drain caps. It seems to me you'd have to hold half the unit right over the sink. Or put in in the sink. I don't see anything else that turns me off. It looks nice, the water is cold and seems like it works like it was designed to. But I don't think you would have that problem with a floor model.