Do you put in the freezer to make it cold?

Hi, Thank you for choosing Comfytemp. Our gel ice pack needs to be stored in the freezer for at least 1 hour to make it cold enough to give you a soothing cold compress.

I am due to go on a flight and need to know the volume of gel it contains to see if I am allowed to take it in my hand luggage?

Hello from Comfytemp. This knee ice pack contains 0.54kg gel in it. If there is any other question, please do not hesitate to let us know. Here are the ways to contact us: 1. Send us a message via Amazon: https://amazon.co.uk/gp/help/contact-seller/contact-seller.html?marketplaceID=A1F83G8C2ARO7P&sellerID=A2WCO5YSQX8GSL&ref_=v_sp_contact_seller 2. Contact us via email: help@comfytemp.com

It looks like it doesn't wrap around the whole part of the leg or knee just partially is that right ?

Without being rude it really depends on how big your leg is. I have chubby knees but it will wrap round to sides of knee and Velcro elastic will go right round. I find it does what I need on my knees and my back if I need to ice pack it opens out flat so good. I hope this helps.

Desertcart Logo

Deliver to Greece

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

❄️🔥 Stay cool or heat up—your knee’s new best friend for pain relief and recovery!

TARGETED KNEE RELIEF - Ergonomically designed to soothe front & back knee pain from arthritis, sprains, and surgery.
DURABLE REUSABLE GEL - Professional-grade gel stays pliable frozen, making it a sustainable recovery essential.
ADJUSTABLE HANDS FREE - 27x35cm wrap with dual straps ensures secure fit and full mobility during use.
DUAL HOT COLD THERAPY - Switch effortlessly between 30 mins of penetrating cold or heat for ultimate recovery.
SKIN FRIENDLY DUAL FABRIC - Soft plush side prevents frostbite/scald while silky nylon delivers intense therapy.

The Comfytemp 27x35cm Knee Ice Pack Wrap offers professional-grade hot and cold compress therapy designed specifically for knee pain relief. Featuring a dual-fabric design for comfort and effectiveness, it provides 30 minutes of deep cold therapy after just 1 hour in the freezer and 30 minutes of heat therapy with a quick 40-second microwave warm-up. Its adjustable straps and flexible gel pack ensure a secure, hands-free fit, making it ideal for arthritis, injuries, post-surgery recovery, and active lifestyles.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.