Question 1

I am heavily reply on reviews. although i like its design, i need some advice. has someone used this suitcase? tks.

Accepted Answer

Once in 2018, I was passing by Times Square in New York and saw a Nasdaq advertisement featuring Hanke-branded luggage. Later, I bought one of their suitcases on Amazon to try, and it has been used for more than 3 years without any problem. This time I found their new design and immediately tried it out. As always it did not disappoint me, better quality than Sam's and great value for money. More importantly, I like the new and stylish design, and it does hold more than normal 20" suitcase. Trust me, choose it and you won't be disappointed.

Question 2

Is the capacity of this side open luggage be larger than that of ordinary double-opened luggage?

Accepted Answer

Dear Customer,
The capacity of this side open luggage is larger than the traditional suitcase which is open from the middle of it. Because the side opening design does not occupy the inner capacity. Most importantly, it is completely effortless to open or close this travel harside suitcase. Rolls really nicely and the lock is a nice touch. Pretty good carry on luggage for you! 
Best regards,
Hanke Luggage Inc.,

Question 3

This suitcase can only be opened from the front, not from the middle aluminum frame?

Accepted Answer

Dear Customer,
This carry on suitcase is only opened from the front zipper with TSA lock for a vertical packaging as our pictures shown. "Aluminum Frame" means the new fashion rigid frame, and it provides stronger compressive support and impact resistance for the hardside PC case, it can't be opened from the middle aluminum frame to reach the main compartment, it is opened from the front. Hope this helps for you.
Have a great day.
Hanke Luggage Inc.

Question 4

How can i change the tsa lock combination?

Accepted Answer

Dear Customer, 
We are so glad to answer your question. This luggage is built in one-touch TSA lock with 008 lock cylinder, and TSA 008 provides the upgraded safety of opening and closing guarantee, and it is more efficient and convenient to use.
Step 1.Original password is 0-0-0 for new suitcase, press down the button to unlock;
Step 2. There is a small hole on the lock, use a pen to press down the reset Button(the small hole) and turn the Dials to reset new combination;
Step 3.Press the Open Button again, new combination is changed successfully.
If you would like to know more detail, please watch the video below. Hope it helps for you and have a good trip with our suitcase.
Yours Sincerely,
Hanke Luggage Inc,.

ASIN	B0B1JLRSCN
Best Sellers Rank	#291,144 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #398 in Carry-On Luggage
Brand Name	Hanke
Capacity	35 liters
Color	Smoke White
Customer Reviews	4.1 4.1 out of 5 stars (195)
Handle Type	Carrying Handle
Item Dimensions L x W x H	13.82"L x 9.45"W x 21.46"H
Item Type Name	Luggage- Suitcase
Item Weight	7.9 pounds
Lock Type	tsa
Manufacturer	HANKE
Manufacturer Part Number	H9831S
Material Type	Polycarbonate (PC)
Model Number	H9831S
Number Of Pockets	2
Number of Handles	3
Number of Sections	2
Number of wheels	8
Other Special Features of the Product	Laptop Compartment, TSA Lock, Telescopic Handle, Zippered Divider
Pattern	Solid
Shell Type	Hard
Size	20 Inch Middle No Opening
Storage Volume	41 liters
Strap Type	Adjustable
Style Name	Suitcase
Subject Character	travel essentials
Target Audience	Boys, Girls, Men, Women
Theme	Modern Business
Unit Count	1 Count
Water Resistance Level	Waterproof
Wheel Type	Spinner

Hanke Grace Hard Shell Suitcases with Wheels,20 Inch Carry On Luggage Airline Approved with Aluminum Frame, Travel suitcase with Front Pocket Travel Luggage for Short Business Trips, Smoke White.

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