Question 1

How to buy a pump?
It started making noise, I think it may soon stop working.
Or is there some kind of analog?

Accepted Answer

Hi there, thanks for reaching out.This is the purchase link via Amazon:https://www.amazon.com/gp/product/B09J876GPN. You can buy one of them directly. Meanwhile, if this is regarding to after-sale issue, we will be responsible to solve it for you. Could you also contact us via Facebook messenger by searching for ''Homerunpet'' and we can assist much better. Best Regards.

Question 2

How does this stay working or charge?

Accepted Answer

Dear customer, the water pump is not battery-driven, so it doesn’t require battery replacements. Working similarly to an iPhone wireless charger, the power supply to the pump is located at the base of the water fountain; As soon as we plug in the pet water fountain and place the water pump at the surface of the base part, water flows. Additionally, the whole water pump is detachable and convenient to water wash.

Question 3

can i use a regular charging pad to power this pump?

Accepted Answer

Hi Julian,thanks for reaching out, The water pump will be working once the power is connected and we are not sure your idea about power the pump itself? Best Regards,Homerunpet Customer Support

Question 4

My fountain’s red button keeps turning on then off along with the water in spurts. I replaced the pump as it was barely pushing water out.

Accepted Answer

what I've been doing lately is taking the pump apart and cleaning it out under the faucet.  I comes apart in three pieces (if I recall) and is really easy to put back together.  What I have found is that when the pump is barely pumping, the insides of the pump are likely "mucked" up with mold/algae etc... and flushing that out makes it as good as new.  Hopefully that helps for you as well

ASIN	B09J876GPN
ASIN	B09J876GPN
Additional Features	Cordless
Animal Water Dispenser Form	Fountain Water Dispenser
Best Sellers Rank	#34,980 in Pet Supplies ( See Top 100 in Pet Supplies ) #571 in Cat Fountains
Brand Name	HomeRunPet
Capacity	7 ounces
Color	white
Customer Reviews	4.2 4.2 out of 5 stars (420)
Date First Available	October 12, 2021
Item Highlight	Compatible with Model WF20/CF20/WF21/BF10
Item model number	WF20.P01
Manufacturer	HomeRunPet
Manufacturer	HomeRunPet
Manufacturer Part Number	WF20.P01
Material Type	Polypropylene (PP)
Model Number	WF20.P01
Number of Items	2
Number of Packs	1
Pet Type	Cat
Power Source	Battery Powered
Product Dimensions	2.56 x 1.38 x 1.38 inches; 5.61 ounces
Target Species	Cat
Unit Count	1 Pounds

Homerunpet Cat Water Fountain Wireless Pump 3rd

Details

Details

Description

Specifications

Common Questions