CanonGX6021 All-in-One Wireless Supertank Printer-for Businesses [Print, Copy, Scan and ADF], White

This printer was delivered rapidly. It was sufficiently well packaged that nothing arrived broken.The setup instructions were a bit terse but I had no trouble understanding them. One tip - if you are setting up to use USB as I did, do NOT plug the USB cable in until the directions specifically tell you to do so. If you do, Windows will install its generic driver and that is not the driver you want. Just follow their directions and don't anticipate and you'll be fine.In my situation I have two desktop computers. Neither has WiFi but both have USB ports. While each desktop is on a LAN, I preferred not to use a LAN connection for this printer. Rather, I have a USB switch that switches a Canon Laser Printer and Fujitsu Scanner between each of the desktops. I wanted that switch to also select which computer drives this GX6020 inkjet printer. I had to install the Canon software on each desktop and, after that, everything worked beautifully. Windows would queue up a print job on a computer that was not connected to the inkjet - and printing would commence right away when the switch toggled. This pleased me.Others have reviewed the printer in detail. I'll observe that the B&W print quality for reports or other text printing is excellent. I use inkjet printer paper from OfficeMax with excellent results. The color printing is also very good especially since it is a 4 color printer (Black, Cyan, Magenta, Yellow). I print photographs on glossy photo paper with good results.Paper handling has been good. This printer has only two options for paper. There is a bottom mounted cassette that is typically used to hold your high volume paper - in my case, this is 8-1/2x11" paper. My use case has me randomly printing 4x6" photographs from time to time. There is no convenient place to keep this photo paper stored inside the printer. Rather there is a "rumble seat" that folds out from the rear of the printer into which envelopes, 4x6" photo paper, or other paper can be inserted. I found that I could store a dozen 4x6 sheets in this fold-out and just keep it folded out all the time. I don't like this because dust will settle on the top-most photo paper, but it works.The instructions weren't real clear on this next point: When you load paper into the cassette or into the "rumble seat" the printer will ask you to specify the paper time. Make certain you remember exactly what you selected. Then when you want to print something from Windows, your printer dialog box will let you specify the paper to use and the source. Make certain to use the exact same name in Windows that you used in the Canon setup. Also, tell windows to make the paper selection "Automatic" rather than specify the tray to use. If you tell Windows to print on "4x6 glossy photo" then the printer will look and see which tray contains "4x6 glossy photo" and will use that for your printing.I don't use the scanning or sheet feeding much but they work fine. The duplexing I do use a lot and that has been flawless. Like everyone else, I've done a ton of printing and haven't seen a measurable change in the ink levels.Bottom line: I'm impressed with this purchase.5/30/25 Update - after almost 2 years of use, I'm starting to have issues with the print head clogging. I'm still using the original ink that came with the printer. In the past, doing a Deep Clean has been successful in restoring print head operation. However, now it is insufficient. I'll try removing the print head and soaking it on a wet paper towel to see if I can restore operation. I'll mention that I also have a Brother printer - in 5 years of intermittent use it has not clogged once. The Epson that I had before this Canon did not clog once either. Therefore, I suspect print head clogging could be an issue with this printer.

I was a little skeptical when I unboxed the machine and did not find an installation manual. There was a card that said to turn on the device and follow instructions. Canon has their stuff together. Installation process and connecting to WiFi was seamless. initial print quality looks very good. So far I am impressed. Will update if I run into any issues.

Key to a wireless printer is that it prints wirelessly. The Canon GX6021 fails miserably in this department. Using either Mac or PC computers, the GX6021 connected temporarily for approximately three weeks. The printer had to be "awake" however to accept a print job; i.e. if it was on and asleep, it still required someone to manually push the "on" button to awake. This nuance meant that a user could not send a print job from their phone to the printer remotely; somewhat defeating the purpose of a wireless printer. The final collapse was that suddenly no PC, Mac, or mobile platforms could connect to the GX6021. The wireless was enabled, the correct router was identified, but printer could not connect through any devices. Canon technical support is a joke; tech support requires an account, but then they do not recognize the serial number of the device. However, they will not process a tech request without an account... so I cannot get an account because Canon won't recognize the S/N, so I can't start a request, so I can't fix the problem. $600+ for a wireless printer than won't print wirelessly. Also, the Canon support is abysmal. I "fixed" the device by using my ancient Xerox Workcentre 3220 - the little printer that could.I am providing an update to my previous review of October 2022. Now, March 2024 the printer only prints in two colors. No amount of cleaning or declogging the inkjet/print head enables color printing (and no, the ink tanks aren't dry). During the time attempting to clear the print head(s), I noticed that the printer was reporting on the test pages a total of 1200 pages printed. This total print count far exceeded the (maybe) 200 pages I printed on it in the past 1.5 yrs. It occurred to me that this printer is likely a non-US refurb model that I bought a full price. Buyer beware when purchasing Canon printers through Amazon.